Charlotte is an Associate Professor of Law at Northumbria Law School and a qualified solicitor. She joined Northumbria University in 1997 after practising as a civil litigator in London, Greece and Australia. She obtained her teaching qualification (PGCE(HE) in law) at the University of Wales, Cardiff before joining the Law School as a senior law lecturer.

Charlotte's research interests are in mental health and mental capacity law. She was the founding editor of the Journal of Mental Health Law and developed the first postgraduate Masters programmes in mental health law in the Law School. She has trained a wide range of legal, health and social care professionals in mental health and mental capacity law for over 20 years.

Charlotte has taught across a range of undergraduate and postgraduate programmes in the Law School and was Director of Education between 2017 and 2021. She is an assessor on the Law Society's Mental Capacity (Welfare) Accreditation scheme and a Senior Fellow of the Higher Education Academy.

Charlotte has researched and published in mental health and mental capacity law for over 20 years. Much of her socio-legal research is interdisciplinary and focuses on mental capacity and decision making under the Mental Capacity Act 2005 (MCA) in dementia care.  Her research was presented to the Northern Ireland Assembly Ad Hoc Joint Committee considering the Mental Capacity Bill and informed the NICE Guideline [NG108] Mental Capacity and Decision Making.