Personal profile
Biography
Jie Ma is an Associate Professor in Operations Management and Programme Leader at Newcastle Business School. An award-winning faculty member, he is recognised for excellence in teaching and research. His work spans operations management, supply chain management, and operations excellence, with recent research focusing on supply chain risk management, inclusive supply chains, and off-site construction. He has published in leading journals including Transportation Research Part E, Information Technology & People, Journal of Business Research, and Production Planning and Control.
Jie has developed a growing national and international reputation through editorial roles with journals such as Cogent Business & Management and Frontiers in Organizational Psychology, as well as guest editorships for Sustainability and Frontiers in Psychology. He has also served as a track chair and review committee member for EurOMA.
He has successfully secured external funding, including ESRC grants and collaborative projects with local councils, alongside internal awards such as the RIS Seed Fund and the RDF PhD Studentship. His industry collaborations include a project with an international company on recycling processes, which was later published as a teaching case study.
In leadership, Jie coordinates international partnerships, leads dual award programmes, and supports research groups. He is also an active member of the University’s BAME network and has taught at universities across Europe and China.
Research interests
Research interests:
- Inclusive Supply Chain
- Supply Chain Management
- Risk Management
- Lean and Agile, TPS, Shop floor management and Kaizen
Current projects (funded):
- investigating the risks of Covid-19 vaccine supply chain
- factors affecting Airbnb reviews
- the challenges and opportunities of Virtual Learning
- the Development of an Inter-trading Tool for North Tyneside Business Forum
- Technology Adoption for Productivity
Further Information
External Examiner
- The Hang Seng University of Hong Kong
- Leeds Beckett University
- University of West London
- University of Suffolk (2021 – 2024)
- University of Huddersfield (2019 – 2024)
PhD Supervision
Ke Sun: The Drivers of Customer Value in the Sharing Economy and Their Impact on Customer Lifetime Value (2021 – 2024).
Alicia Roman Alonso: Understanding the factors that influence the adoption of big data by SMEs (2019 – 2025).
Current
- Mohammed Eljalil (Awarded RDF, 09/2024 – ) PhD: Reverse logistics and Inclusive growth in circular economy, are we ready yet?
Subject expert
- Vince McSkimmings (2021 – ) PhD: Industry 4.0: The effects of real-time business intelligence on the socio-technical system.
- Mubarak Mana Saeed Ahmed Alotaiba (2022 – ) PhD: Developing a Sustainability Management Framework in the Context of the United Arab Emirates' Hydrocarbon Sector
Education/Academic qualification
Management, MA, Durham University
Operations Management, PhD, Newcastle University
Computer Science, MSc
Computer Science, BSc (Hons)
Equality, Diversity and Inclusion keywords
- Economic Inclusion
- Reduced Inequalities
- Accessibility
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 4 Quality Education
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SDG 9 Industry, Innovation, and Infrastructure
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SDG 10 Reduced Inequalities
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SDG 12 Responsible Consumption and Production
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SDG 17 Partnerships for the Goals
Fingerprint
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Collaborations and top research areas from the last five years
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Quality risk and responsive actions in sourcing/procurement: an empirical study of food fraud cases in the UK
Ma, J., Tse, Y. K., Zhang, M. & MacBryde, J., 11 Mar 2024, In: Production Planning & Control. 35, 4, p. 323-334 12 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile14 Citations (Scopus)74 Downloads (Pure) -
Exploring the Social Broadcasting Crisis Communication: Insights from the Mars Recall Scandal
Ma, J., Tse, Y. K., Sato, Y., Zhang, M. & Lu, Z., 26 Mar 2021, In: Enterprise Information Systems. 15, 3, p. 420-443 24 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile10 Citations (Scopus)146 Downloads (Pure) -
Perception of supply chain quality risk: Understanding the moderation role of supply market thinness
Tse, Y. K., Zhang, M., Zeng, W. & Ma, J., 1 Jan 2021, In: Journal of Business Research. 122, p. 822-834 13 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile20 Citations (Scopus)138 Downloads (Pure) -
The impact of ethical leadership on employee creative deviance: the mediating role of job autonomy
Liu, X., Baranchenko, Y., An, F., Lin, Z. & Ma, J., 23 Dec 2020, In: Leadership & Organization Development Journal. 42, 2, p. 219-232 14 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile48 Citations (Scopus)160 Downloads (Pure) -
Examining customer perception and behaviour through social media research – An empirical study of the United Airlines overbooking crisis
Ma, J., Tse, Y. K., Wang, X. & Zhang, M., 1 Jul 2019, In: Transportation Research, Part E: Logistics and Transportation Review. 127, p. 192-205 14 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile44 Citations (Scopus)125 Downloads (Pure)
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Sustainability (Journal)
Ma, J. (Editor)
1 Sept 2024Activity: Publication peer-review and editorial work › Editorial work
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Investigating management decision making and readiness in SMEs: how technology-driven development effects long-term productivity growth
Ma, J. (Speaker), Small, A. (Speaker) & Shokri, A. (Speaker)
20 Jun 2024Activity: Talk or presentation › Invited talk
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Frontiers in organizational psychology (Journal)
Ma, J. (Member of editorial board)
2023Activity: Publication peer-review and editorial work › Editorial work
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Cogent Business & Management (Journal)
Ma, J. (Editor)
Sept 2022Activity: Publication peer-review and editorial work › Editorial work