Jie Ma

Search results

• 2025

  Navigating the Infodemic: An Exploration of Organisational Knowledge Integration and Communication Strategies on Twitter During the COVID‐19 Crisis

  Abualqumboz, M., Javed, S. & Ma, J., 17 Mar 2025, (E-pub ahead of print) In: Knowledge and Process Management. p. 1-8 8 p.

  Research output: Contribution to journal › Article › peer-review
• 2024

  Investigating management decision making and readiness in SMEs: how technology-driven development effects long-term productivity growth

  Ma, J., Small, A. & Shokri, A., 29 Jun 2024, p. 1-9. 9 p.

  Research output: Contribution to conference › Paper › peer-review

  Open Access

  File
  10 Downloads (Pure)

• Logistics technology adoption in UK SMEs – an investigation on the effects of warehouse technology readiness and resistance

  Ma, J., Shokri, A., Martins Sa, M. & Small, A., 29 Jun 2024, p. 1-10. 10 p.

  Research output: Contribution to conference › Paper › peer-review

  Open Access

  File
  75 Downloads (Pure)

• Quality risk and responsive actions in sourcing/procurement: an empirical study of food fraud cases in the UK

  Ma, J., Tse, Y. K., Zhang, M. & MacBryde, J., 11 Mar 2024, In: Production Planning & Control. 35, 4, p. 323-334 12 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Food Quality Control 100%
  12 Citations (Scopus)

  42 Downloads (Pure)

• Unlocking Doing by Doing Good: A Sustainable and Ethical Operations Perspective

  Wang, J. X., Zhang, W. & Ma, J., 20 Nov 2024, Encyclopedia in Operations Management. Choi, T.-M. J. (ed.). 1st ed. Amsterdam, Netherlands: Elsevier, 8017

  Research output: Chapter in Book/Report/Conference proceeding › Entry for encyclopedia/dictionary › peer-review
• 2023

  Manufacturing innovation excellence in the construction sector: An offsite construction perspective

  Ma, J., Wang, J., Abualqumboz, M., Zhang, A. & Wood, L. C., 3 Jul 2023, p. 1-6. 6 p.

  Research output: Contribution to conference › Paper › peer-review

  Open Access

  File
  50 Downloads (Pure)

• Maximal Marginal Relevance-Based Recommendation for Product Customisation

  Wu, C. H., Wang, Y. & Ma, J., 4 May 2023, In: Enterprise Information Systems. 17, 5, p. 1-14 14 p., 1992018.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Process Specification 100%
  • Partial Specification 100%
  • Capture Process 100%
  13 Citations (Scopus)

  25 Downloads (Pure)
• 2022

  Editorial: Effects of economic shocks on human behavior, mental life and the environment: Implications for the post-COVID-19 crisis era

  Gozgor, G., Lau, C. K. & Ma, J., 19 Jul 2022, In: Frontiers in Psychology - Environmental Psychology. 13, 2 p., 922875.

  Research output: Contribution to journal › Editorial › peer-review

  Open Access

  File

  • Environment 100%
  • Economics 100%
  • Research 50%
  1 Citation (Scopus)

  17 Downloads (Pure)

• The impact of off-site construction on firms’ operating performance

  Wang, J., Abualqumboz, M. & Ma, J., 1 Jul 2022, (Unpublished) p. 1-7. 7 p.

  Research output: Contribution to conference › Paper › peer-review

  File
  12 Downloads (Pure)
• 2021

  Exploring the Social Broadcasting Crisis Communication: Insights from the Mars Recall Scandal

  Ma, J., Tse, Y. K., Sato, Y., Zhang, M. & Lu, Z., 26 Mar 2021, In: Enterprise Information Systems. 15, 3, p. 420-443 24 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Information 100%
  • Crisis Communication 75%
  • Communication 50%
  • Organizations 25%
  • News Flow 25%
  9 Citations (Scopus)

  51 Downloads (Pure)

• Investigating the risks of Covid-19 vaccine supply chain

  Ma, J., Chan, T. K. H. & Small, A., 7 Jul 2021, p. 1-8. 8 p.

  Research output: Contribution to conference › Paper › peer-review

  Open Access

  File

  • Supply Chain 100%
  • Relationships 50%
  • Protection 50%
  • Availability 50%
  99 Downloads (Pure)

• Perception of supply chain quality risk: Understanding the moderation role of supply market thinness

  Tse, Y. K., Zhang, M., Zeng, W. & Ma, J., 1 Jan 2021, In: Journal of Business Research. 122, p. 822-834 13 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Supply Chain Management 100%
  • Quality 100%
  • Supply Chain 100%
  • Moderation 57%
  • Supply Market 42%
  14 Citations (Scopus)

  57 Downloads (Pure)
• 2020

  Relationship between employability and turnover intention: The moderating effects of organizational support and career orientation

  Baranchenko, Y., Xie, Y., Lin, Z., Lau, M. C. K. & Ma, J., 1 Mar 2020, In: Journal of Management and Organization. 26, 2, p. 241-262 22 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Employability 100%
  • Turnover 77%
  • Intention 77%
  • Occupational Attainment 44%
  • Organizational Support 44%
  33 Citations (Scopus)

  20 Downloads (Pure)

• The impact of ethical leadership on employee creative deviance: the mediating role of job autonomy

  Liu, X., Baranchenko, Y., An, F., Lin, Z. & Ma, J., 23 Dec 2020, In: Leadership & Organization Development Journal. 42, 2, p. 219-232 14 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Autonomy 100%
  • Deviance 62%
  • Occupations 50%
  • Leadership 50%
  • Employees 37%
  32 Citations (Scopus)

  104 Downloads (Pure)
• 2019

  Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb

  Lee, C. K. H., Tse, Y. K., Zhang, M. & Ma, J., 30 Jul 2019, In: Information Technology & People. 33, 3, p. 945-961

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Customer 100%
  • Airbnb 100%
  • Customers 100%
  • Expectations 50%
  • Change 37%
  43 Citations (Scopus)

  48 Downloads (Pure)

• Closing the cycle from tree to product, x company’s sustainability journey

  Li, G., Shokri, A. & Ma, J., 3 Oct 2019, Supply Chains in Action: A Case Study Collection in Supply Chain, Logistics, Procurement and Operations Management. Wilding, R. (ed.). London, UK: Kogan Page, p. 66-70 5 p.

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

  • Ecodevelopment 100%
  • Approach 66%
  • Closing 66%
  • Supply Chain Management 66%
  • Increasing 33%

• Examining customer perception and behaviour through social media research – An empirical study of the United Airlines overbooking crisis

  Ma, J., Tse, Y. K., Wang, X. & Zhang, M., 1 Jul 2019, In: Transportation Research, Part E: Logistics and Transportation Review. 127, p. 192-205 14 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Airline 100%
  • Big Data 33%
  • Social Media 33%
  • Crisis Communication 33%
  • Perception 16%
  39 Citations (Scopus)

  84 Downloads (Pure)

• The influences of transformational leadership on employee employability: Evidence from China

  Xie, Y., Baranchenko, Y., Lin, Z., Lau, C. K. & Ma, J., 7 Jan 2019, In: Employee Relations. 41, 1, p. 101-118

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Exchange 100%
  • Employability 87%
  • Leadership 62%
  • Workforce 37%
  • Employees 37%
  29 Citations (Scopus)

  35 Downloads (Pure)

• Unbundling the W’s: the interface between organisational crises, social media narratives, and image repair strategies

  Cornwell, A., Ma, J., Tse, Y. K. & Zeng, W., 17 Jun 2019, Proceeding of 26th EurOMA Conference: Operations adding value to society. Helsinki, Finland: University of Helsinki, p. 1-11 11 p.

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

  Open Access

  File

  • Social Media 100%
  • Stakeholders 80%
  • Organizations 60%
  • Situation 40%
  • Crisis Management 40%
  21 Downloads (Pure)
• 2018

  Exploring the Public Perception in Social Big Data: An Investigation in Mars Recall Scandal

  Ma, J., Tse, Y. K., Zhang, M., Sato, Y. & Yu, J., Feb 2018.

  Research output: Contribution to conference › Paper › peer-review

  Open Access

  File

  • Consumers 100%
  • Social Media 100%
  • Attitudes 75%
  • Scandal 75%
  • Perception 50%
  57 Downloads (Pure)

• The relationships between shop floor management and QCCs to support Kaizen

  Ma, J., Jiao, F., Lau, C. K. & Lin, Z., 1 Oct 2018, In: International Journal of Quality and Reliability Management. 35, 9, p. 1941-1955

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Quality Control 100%
  • Shop Floor Management 100%
  • Control Cycle 100%
  • Approach 88%
  • Investigation 77%
  8 Citations (Scopus)

  34 Downloads (Pure)
• 2017

  Prioritising the enablers for the successful implementation of Kaizen in China: a Fuzzy AHP study

  Ma, J., Lin, Z. & Lau, C. K., 3 Apr 2017, In: International Journal of Quality & Reliability Management.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  File

  • Japanese 100%
  • Joint Venture 50%
  • Analysis 33%
  • Purpose 33%
  • Implementation 33%
  17 Citations (Scopus)

  98 Downloads (Pure)

• Quality risk and action in sourcing/procurement: an empirical study of food fraud cases in UK

  Ma, J., Tse, M., Zhang, M. & Akhtar, P., 5 Jul 2017.

  Research output: Contribution to conference › Paper › peer-review

  • Information 100%
  • Food 75%
  • UK 50%
  • Supply Chain Management 50%
  • Quality 50%
• 2016

  Customer perceived value of frequent flyer programmes: An empirical study of airline passengers in China

  Lin, Z., Quan, R., Lau, C. K., Ma, J. & Li, D., 31 May 2016, Handbook of Research on Consumerism and Buying Behavior in Developing Nations. Gbadamosi, A. (ed.). Hershey, PA: IGI Global, p. 30-52

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

  Open Access

  • Loyalty Program 100%
  • Loyalty 74%
  • Social Values 74%
  • Brand Loyalty 74%
  • Testing 50%

• The Lack of Market Integration in the Chinese Beer and Wine Markets: Evidence from Stationarity Test

  Lau, C. K., Lin, Z., Boansi, D. & Ma, J., Mar 2016, Brewing, Beer and Pubs: A Global Perspective,. Cabras, I., Higgins, D. & Preece, D. (eds.). Basingstoke: Macmillan, p. 123-144

  Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

  • Price 100%
  • Price Convergence 100%
  • Arbitrage 50%
  • Unit Root 50%
  • Economic Indicator 50%
  1 Citation (Scopus)

• The relationships between shop floor management and continuous improvement: a canonical correlation approach

  Ma, J., Lin, Z. & Lau, C. K., Jun 2016.

  Research output: Contribution to conference › Paper › peer-review

  • Block 100%
  • Presentation 75%
  • Significance 50%
  • Linkage 25%
  • Cleaning 25%
• 2015

  Critical success factors for implementing Kaizen activities in China: A Fuzzy AHP study

  Ma, J., Lin, Z. & Lau, C. K., 29 Jun 2015.

  Research output: Contribution to conference › Paper › peer-review

  File

  • Analytical Hierarchy Process 100%
  • Joint Venture 100%
  • Investigation 100%
  • Weights 100%
  • Activity 50%
  2 Downloads (Pure)
• 2014

  The impact of shop floor management tools on Kaizen: a study of Lean implementation in Sino-Japanese automotive joint ventures

  Ma, J., McGovern, T. & Hicks, C., 24 Feb 2014.

  Research output: Contribution to conference › Paper › peer-review

  • Quality Control 100%
  • Management 100%
  • Tool 80%
  • Japanese 60%
  • Investigation 40%
• 2013

  The role of Teians and QCCs in implementing Kaizen

  Ma, J., McGovern, T. & Hicks, C., 28 Jul 2013.

  Research output: Contribution to conference › Paper › peer-review

  • Quality Control 100%
  • Practice 60%
  • Performance 60%
  • Employee Suggestion System 60%
  • Company 40%
  1 Citation (Scopus)
• 2010

  Evaluating alternative approaches to Kaizen: a case of four Sino-Japanese joint ventures

  Ma, J., McGovern, T. & Hicks, C., 1 Mar 2010.

  Research output: Contribution to conference › Paper › peer-review

  • Approach 100%
  • Improvement 74%
  • Work 50%
  • Quality 37%
  • Production System 37%