Personal profile
Research interests
Shilpa Iyanna has been an academic since 1996. She started her tenure as Senior Lecturer in Marketing at Newcastle Business School, Northumbria University in July 2022. She was formerly employed at Abu Dhabi University, the only university in the UAE accredited by both AACSB and EQUIS. Through the course of her career Shilpa has had the opportunity to teach, interact and collaborate with colleagues and students from culturally diverse backgrounds.
Dr Iyanna’s research interests are in the area of customer behaviour that interconnects with various other streams of research mainly customer value, value co-creation, consumer attitude and behaviour, consumer satisfaction and consumer goal. Her current research interest is in the area of sustainable consumption, examining topics such as sustainable consumption and lifestyles, responsible consumption; attitudes towards changing consumption patterns; drivers of societal consumption patterns; and values attached to behaviour and lifestyles that in turn impact consumption patterns.
Dr Shilpa Iyanna is the recipient of several academic awards including the highly competitive Nottingham University Business School PhD Scholarship. Shilpa earned her PhD in Marketing from Nottingham University Business School, University of Nottingham, UK.
Education/Academic qualification
Philosophy, PhD
1 Sept 2007 → 18 Jun 2011
Award Date: 15 Dec 2011
External positions
Abu Dhabi University
1 Sept 2010 → 30 Jun 2022
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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SDG 12 Responsible Consumption and Production
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Collaborations and top research areas from the last five years
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Exploring drivers of behavioral willingness to reduce plastic consumption and socially responsible consumption behavior: A stimulus–organism–behavior–consequence paradigm based environmental management perspective
Mehmood, K., Jabeen, F., Iyanna, S., Zhang, H., Piccardi, P. & Singh Nehra, N., 1 Jul 2024, In: Corporate Social Responsibility and Environmental Management. 31, 4, p. 3098-3118 21 p.Research output: Contribution to journal › Article › peer-review
18 Citations (Scopus) -
Smart Service Quality in Hospitality – a Quantitative Assessment using MCDM and Clustering Methods
Ayvaz-Cavdaroglu, N., Iyanna, S. & Foster, M., 1 Oct 2024, In: International Journal of Hospitality Management. 123, 15 p., 103931.Research output: Contribution to journal › Article › peer-review
Open AccessFile11 Citations (Scopus)445 Downloads (Pure) -
Psst! Don't tell anyone it's second-hand: Drivers and barriers of second-hand consumption in emerging markets
Bosangit, C., Iyanna, S. & Koenig-Lewis, N., 11 May 2023, Research Handbook on Ethical Consumption: Contemporary Research in Responsible and Sustainable Consumer Behaviour. Carrigan, M., Wells, V. & Papadas, K. (eds.). 1st ed. Cheltenham: Edward Elgar, p. 225-249 26 p.Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review
2 Citations (Scopus) -
Understanding employees’ voluntary pro-environmental behavior in public organizations–an integrative theory approach
Al Zaidi, S. M., Iyanna, S., Jabeen, F. & Mehmood, K., 18 Oct 2023, In: Social Responsibility Journal. 19, 8, p. 1466-1489 24 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile32 Citations (Scopus)22 Downloads (Pure) -
Developing a conceptual model for voluntary pro-environmental behavior of employees
Alzaidi, S. & Iyanna, S., 2 Mar 2022, In: Social Responsibility Journal. 18, 2, p. 441-452 12 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile42 Citations (Scopus)52 Downloads (Pure)