A comparison of customer perceptions of service quality in the Libyan private and public banking sectors

Ashraf Elmayar, Ike Ogba, Nigel Coates

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - 14 Jan 2012
Event	International Conference in Marketing - Indian Institute of Management, Lucknow, India Duration: 14 Jan 2012 → …

Conference	International Conference in Marketing
Period	14/01/12 → …

Access to Document

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title = "A comparison of customer perceptions of service quality in the Libyan private and public banking sectors",

author = "Ashraf Elmayar and Ike Ogba and Nigel Coates",

year = "2012",

month = jan,

day = "14",

language = "English",

note = "International Conference in Marketing ; Conference date: 14-01-2012",

}