A Conceptual Framework of Reverse Logistics Impact on Firm Performance

Ilias Vlachos

    Research output: Contribution to conferencePaperpeer-review

    24 Downloads (Pure)

    Abstract

    This study aims to examine the reverse logistics factors that impact upon firm performance. We review reverse logistics factors under three research streams: (a) resource-based view of the firm, including: Firm strategy, Operations management, and Customer loyalty (b) relational theory, including: Supply chain efficiency, Supply chain collaboration, and institutional theory, including: Government support and Cultural alignment. We measured firm performance with 5 measures: profitability, cost, innovativeness, perceived competitive advantage, and perceived customer satisfaction. We discuss implications for research, policy and practice.

    Fingerprint

    Dive into the research topics of 'A Conceptual Framework of Reverse Logistics Impact on Firm Performance'. Together they form a unique fingerprint.

    Cite this