A development framework for value-centred design

Gilbert Cockton

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    75 Citations (Scopus)


    HCI's focus has shifted from the system, via the user, to the context of use. All are necessary but not sufficient for effective interactive systems design, which requires a 'fourth' value-centred focus. System-, user- and context-centred HCI must be co?ordinated within a value?centred framework with four main processes: opportunity identification, design, evaluation and iteration. The latter two are separate, since iteration requires skills and knowledge beyond those typically available to evaluators. Value-centred development adds new activities and artifacts to existing development methodologies. Opportunity identification has the goal of stating the intended value for a digital product or service. Value delivery scenarios refocus design on value in the world, as does value impact analysis for evaluation. The co-ordination of existing and new HCI activities within a value-centred framework is outlined using examples from an ongoing design project.
    Original languageEnglish
    Title of host publicationCHI '05 extended abstracts on Human factors in computing systems - CHI '05
    EditorsC. Gale
    Place of PublicationNew York
    ISBN (Print)1595930027
    Publication statusPublished - 2005
    EventSIGCHI Conference on Human Factors in Computing Systems (CHI '05 ) - Portland, OR
    Duration: 1 Jan 2005 → …


    ConferenceSIGCHI Conference on Human Factors in Computing Systems (CHI '05 )
    Period1/01/05 → …


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