A flexible toolkit for evaluating person-centred digital health and wellness at scale

Marilyn McGee-Lennon*, Matt Mouley Bouamrane, Eleanor Grieve, Catherine A. O’Donnell, Siobhan O’Connor, Ruth Agbakoba, Alison M. Devlin, Sarah Barry, Annemieke Bikker, Tracy Finch, Frances S. Mair

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Citations (Scopus)

Abstract

The Delivering Assisted Living Lifestyles at Scale (dallas) program was a large-scale, nationwide deployment of digital health and wellbeing products and services in the UK. Telehealth, telecare, mobile apps, personal health records, and assisted living technology were implemented by four large multi-stakeholder consortia and a multidimensional evaluation was carried out across the lifecycle from examining co-design and redesign of services through to rolling out services via statutory, private and consumer routes. A flexible toolkit of descriptive, process and outcome measures was developed and iteratively refined throughout the program. This approach enabled a longitudinal mixed-methods evaluation, underpinned by a robust social theory of implementation called ‘Normalization Process Theory’. There remains uncertainty about the best approaches to real world digital health evaluation. This program provided a unique opportunity to develop the knowledge base and toolkit of qualitative and quantitative methods necessary to evaluate person-centered digital health technologies deployed at scale.

Original languageEnglish
Title of host publicationAdvances in Human Factors and Ergonomics in Healthcare - Proceedings of the AHFE International Conference on Human Factors and Ergonomics in Healthcare, 2016
PublisherSpringer
Pages105-118
Number of pages14
Volume482
ISBN (Electronic)978-3-319-41652-6
ISBN (Print)9783319416519
DOIs
Publication statusPublished - 1 Jul 2017
Externally publishedYes
EventInternational Conference on Human Factors and Ergonomics in Healthcare, 2016 - Walt Disney World, United States
Duration: 27 Jul 201631 Jul 2016

Publication series

NameAdvances in Intelligent Systems and Computing
Volume482
ISSN (Print)2194-5357

Conference

ConferenceInternational Conference on Human Factors and Ergonomics in Healthcare, 2016
CountryUnited States
CityWalt Disney World
Period27/07/1631/07/16

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