@inbook{21d7d59cbaf24c66be725af3b6a31c99,
title = "A perspective on design theory and service design practice",
author = "Robert Young",
year = "2008",
language = "English",
isbn = "978-0-9532521-2-1",
pages = "43--46",
editor = "Lucy Kimbell and Victor Seidel",
booktitle = "Designing for Services - Multidisciplinary Perspectives: Proceedings from the Exploratory Project on Designing for Services in Science and Technology-based Enterprises",
publisher = "Oxford University Press",
address = "United Kingdom",
}