A review of crowdsourcing technology for product design and development

Xiaojing Niu, Sheng-feng Qin

    Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

    10 Citations (Scopus)

    Abstract

    With the ever improving availability of social media platforms, the internet and mobile devices, crowdsourcing becomes a popular business development strategy in outsourcing various tasks to outside crowds. In product design and development, one of the crowdsourcing objectives is to engage various users into human-centered design processes and outsource tasks to crowds for better design efficiency, quality and business benefits. There are many studies about crowdsourcing from different viewpoints, but none of them focuses on crowdsourcing technology review, especially in product design and development. In this paper, we report a literature review of crowdsourcing technology including the task assignment techniques, incentive mechanism and communication skills, crowdsourcing framework, and platforms. We also discuss the existing problems: 1) current crowdsourcing platforms only partly support product design activities; 2) crowd workers' privacy may be threatened; 3) some cheat phenomenon may exist on some platforms. Finally, we suggest the future directions on the related crowdsourcing technology.
    Original languageEnglish
    Title of host publicationAutomation and Computing (ICAC),2017 23rd International Conference on
    PublisherIEEE
    Number of pages6
    ISBN (Electronic)978-0-7017-0260-1
    ISBN (Print)978-1-5090-5040-6
    DOIs
    Publication statusE-pub ahead of print - 26 Oct 2017
    Event23rd International Conference on Automation and Computing - Huddersfield, United Kingdom
    Duration: 7 Sept 20178 Sept 2017

    Conference

    Conference23rd International Conference on Automation and Computing
    Abbreviated titleICAC 2017
    Country/TerritoryUnited Kingdom
    CityHuddersfield
    Period7/09/178/09/17

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