A third way for the third sector: generating a framework to recognise the impact(s) of the co-design of service innovation in third sector organisations using a critical design research cycle

Research output: Contribution to conferencePaper

Abstract

This paper presents a valuable VCS case study, based on a recent two-year Knowledge Transfer Partnership (KTP) project involving a service co-design programme undertaken by the authors with Age UK Newcastle , a charity providing support for older people, and Northumbria University, both based in the North of England. This case study forms the basis of an on-going doctoral programme to find out if question-framing through design thinking can better connect the practice of service delivery with organisational policy in VCS organisations.
Original languageEnglish
Publication statusPublished - Aug 2012
EventDMI 2012: The Design Management Institute International Research Conference 2012 - Boston, MA., USA
Duration: 1 Aug 2012 → …
http://www.dmi.org/dmi/html/conference/academic12/academic.htm

Conference

ConferenceDMI 2012: The Design Management Institute International Research Conference 2012
Period1/08/12 → …
Internet address

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