This paper presents a valuable VCS case study, based on a recent two-year Knowledge Transfer Partnership (KTP) project involving a service co-design programme undertaken by the authors with Age UK Newcastle , a charity providing support for older people, and Northumbria University, both based in the North of England. This case study forms the basis of an on-going doctoral programme to find out if question-framing through design thinking can better connect the practice of service delivery with organisational policy in VCS organisations.
|Publication status||Published - Aug 2012|
|Event||DMI 2012: The Design Management Institute International Research Conference 2012 - Boston, MA., USA|
Duration: 1 Aug 2012 → …
|Conference||DMI 2012: The Design Management Institute International Research Conference 2012|
|Period||1/08/12 → …|