A third way for the third sector: generating a framework to recognise the impact(s) of the co-design of service innovation in third sector organisations using a critical design research cycle

Laura Warwick; Robert Young; Matthew Lievesley

A third way for the third sector: generating a framework to recognise the impact(s) of the co-design of service innovation in third sector organisations using a critical design research cycle

Laura Warwick, Robert Young, Matthew Lievesley

Design Department

Research output: Contribution to conference › Paper

Abstract

This paper presents a valuable VCS case study, based on a recent two-year Knowledge Transfer Partnership (KTP) project involving a service co-design programme undertaken by the authors with Age UK Newcastle , a charity providing support for older people, and Northumbria University, both based in the North of England. This case study forms the basis of an on-going doctoral programme to find out if question-framing through design thinking can better connect the practice of service delivery with organisational policy in VCS organisations.

Original language	English
Publication status	Published - Aug 2012
Event	DMI 2012: The Design Management Institute International Research Conference 2012 - Boston, MA., USA Duration: 1 Aug 2012 → … http://www.dmi.org/dmi/html/conference/academic12/academic.htm

Conference

Conference	DMI 2012: The Design Management Institute International Research Conference 2012
Period	1/08/12 → …
Internet address	http://www.dmi.org/dmi/html/conference/academic12/academic.htm

Cite this

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title = "A third way for the third sector: generating a framework to recognise the impact(s) of the co-design of service innovation in third sector organisations using a critical design research cycle",

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author = "Laura Warwick and Robert Young and Matthew Lievesley",

note = "This paper describes work within early cycles of a doctoral programme of critical design action research. It synthesises themes in transformational practice literature with themes emerging from primary research following a service development programme.; DMI 2012: The Design Management Institute International Research Conference 2012 ; Conference date: 01-08-2012",

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A third way for the third sector: generating a framework to recognise the impact(s) of the co-design of service innovation in third sector organisations using a critical design research cycle. / Warwick, Laura; Young, Robert; Lievesley, Matthew.
2012. Paper presented at DMI 2012: The Design Management Institute International Research Conference 2012.

Research output: Contribution to conference › Paper

TY - CONF

T1 - A third way for the third sector: generating a framework to recognise the impact(s) of the co-design of service innovation in third sector organisations using a critical design research cycle

AU - Warwick, Laura

AU - Young, Robert

AU - Lievesley, Matthew

N1 - This paper describes work within early cycles of a doctoral programme of critical design action research. It synthesises themes in transformational practice literature with themes emerging from primary research following a service development programme.

PY - 2012/8

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N2 - This paper presents a valuable VCS case study, based on a recent two-year Knowledge Transfer Partnership (KTP) project involving a service co-design programme undertaken by the authors with Age UK Newcastle , a charity providing support for older people, and Northumbria University, both based in the North of England. This case study forms the basis of an on-going doctoral programme to find out if question-framing through design thinking can better connect the practice of service delivery with organisational policy in VCS organisations.

AB - This paper presents a valuable VCS case study, based on a recent two-year Knowledge Transfer Partnership (KTP) project involving a service co-design programme undertaken by the authors with Age UK Newcastle , a charity providing support for older people, and Northumbria University, both based in the North of England. This case study forms the basis of an on-going doctoral programme to find out if question-framing through design thinking can better connect the practice of service delivery with organisational policy in VCS organisations.

M3 - Paper

T2 - DMI 2012: The Design Management Institute International Research Conference 2012

Y2 - 1 August 2012

ER -

A third way for the third sector: generating a framework to recognise the impact(s) of the co-design of service innovation in third sector organisations using a critical design research cycle

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