A video feedback intervention for workforce development: Exploring staff perspective using longitudinal qualitative methodology

Deborah James, Alex Hall, Chiara Lombardo, William McGovern

Research output: Contribution to journalArticlepeer-review

9 Citations (Scopus)

Abstract

Background In this study, we explored the impact of staff training that used video feedback to help staff see the effect of their interactional work with service users. The study was based at a large organization delivering services for children and adults with autism. Materials and Methods A longitudinal qualitative study with semi-structured interviews was conducted to explore changes over time in 10 staff participants who received the intervention. Five participants were interviewed twice before they received the video feedback intervention to gauge the degree to which their perspective changed as part of the natural course of their working lives. Results The results showed that the staff talked differently after they had the intervention. The most notable change was their talk about the service user perspective which was evident after the intervention but not before. Conclusions The outcomes suggest that the use of video feedback of in situ practice could help staff develop person-centred work practices.
Original languageEnglish
Pages (from-to)111-123
JournalJournal of Applied Research in Intellectual Disabilities : JARID
Volume29
Issue number2
Early online date16 Mar 2015
DOIs
Publication statusPublished - Mar 2016

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