Abusive supervision and turnover intention among public servants: The roles of psychological distress and person-organization fit

Nhung Thi Hong Nguyen*, Diep Nguyen, Stephen Teo, Matthew J. Xerri

*Corresponding author for this work

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This study integrates social cognitive and cognitive dissonance theories to examine the influence of abusive supervision on public servants. By employing Hayes’ Process macro and investigating a cohort of 468 US public servants, we found that abusive supervision is positively related to turnover intention via psychological distress. Notably, the adverse impact of abusive supervision is more pronounced among subordinates with a strong person-organization fit. Given the prevailing retention challenges in the public sector, our research offers novel insights into retaining well-matched personnel through the cultivation of positive workplace social connections.
Original languageEnglish
Number of pages26
JournalPublic Management Review
Early online date6 Dec 2023
Publication statusE-pub ahead of print - 6 Dec 2023

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