Abstract
This study integrates social cognitive and cognitive dissonance theories to examine the influence of abusive supervision on public servants. By employing Hayes’ Process macro and investigating a cohort of 468 US public servants, we found that abusive supervision is positively related to turnover intention via psychological distress. Notably, the adverse impact of abusive supervision is more pronounced among subordinates with a strong person-organization fit. Given the prevailing retention challenges in the public sector, our research offers novel insights into retaining well-matched personnel through the cultivation of positive workplace social connections.
| Original language | English |
|---|---|
| Pages (from-to) | 3201-3226 |
| Number of pages | 26 |
| Journal | Public Management Review |
| Volume | 26 |
| Issue number | 11 |
| Early online date | 6 Dec 2023 |
| DOIs | |
| Publication status | Published - 1 Nov 2024 |
Keywords
- abusive supervision
- psychological distress
- turnover intention
- US public sector