Abusive supervision and turnover intention among public servants: The roles of psychological distress and person-organization fit

Nhung Thi Hong Nguyen*, Diep Nguyen, Stephen Teo, Matthew J. Xerri

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    2 Citations (Scopus)
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    Abstract

    This study integrates social cognitive and cognitive dissonance theories to examine the influence of abusive supervision on public servants. By employing Hayes’ Process macro and investigating a cohort of 468 US public servants, we found that abusive supervision is positively related to turnover intention via psychological distress. Notably, the adverse impact of abusive supervision is more pronounced among subordinates with a strong person-organization fit. Given the prevailing retention challenges in the public sector, our research offers novel insights into retaining well-matched personnel through the cultivation of positive workplace social connections.
    Original languageEnglish
    Pages (from-to)3201-3226
    Number of pages26
    JournalPublic Management Review
    Volume26
    Issue number11
    Early online date6 Dec 2023
    DOIs
    Publication statusPublished - 1 Nov 2024

    Keywords

    • abusive supervision
    • psychological distress
    • turnover intention
    • US public sector

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