Accessible heritage cities

Tin Doan*, Hai Nguyen

*Corresponding author for this work

Research output: Contribution to journalComment/debatepeer-review

2 Citations (Scopus)
65 Downloads (Pure)


PurposeThis viewpoint note aims to discuss the challenges and the suggestions of using assistive technologies to improve the accessibility for travellers with disabilities and their companions at heritage cities.
Design/methodology/approachThe viewpoint note used the narrative approach which conceptualised accessible tourism, challenges and solutions of using assistive technologies for improving the heritage cities visit experience of travellers with disabilities.
FindingsThe viewpoint note discussed three challenges (physical, informational and attitudinal) and three approaches of accessible platform, navigation system, and accessible and interactive heritage interpretation solutions for accessible heritage cities.
Originality/valueThe viewpoint note presents the expert opinion of authors who investigated the accessibility issue in heritage cities. The first author of this note is a person with disabilities who has been living and studying about experience of travellers with disabilities at many heritage cities. The other author is an expert in heritage tourism.9
Original languageEnglish
Pages (from-to)552-558
Number of pages7
JournalInternational Journal of Tourism Cities
Issue number3
Early online date28 Jun 2023
Publication statusPublished - 7 Nov 2023

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