AC+erm – 'Accelerating positive change in electronic records management'

Project outputs freely available for use. • Research methodology • Systematic literature review on people, process and technology aspects of ERM, case studies and critical success factors • Delphi studies on people, process and technology aspects: Thematic analyses presented in different forms (e.g. text, graphs and tables, mind-maps, word clouds) and phenomenological analyses of selected issues, including actors and contexts; change management; cultural change; records management principles and methods • Colloquia 1–3 • Colloquium 4 Proceedings of the Third Northumbria Witness Seminar Conference http://nrl.northumbria.ac.uk/13309/ • Vignettes: 11 different tools for discussion and workshops • Cynefin synthesis of people issues and solutions to help decision makers make sense of a range of business problems and situations, in dynamic contexts and take appropriate action (http://cognitive-edge.com/), to make the findings more readily used by practitioners in their own contexts • An organised list of key relevant resources (last updated in November 2009) Other resources: •Project blog: http://acerm.blogspot.com/ •A custom Google search engine for ERM, based on the principal websites identified in the resources document and other sites https://cse.google.com/cse/publicurl?cx=013466523144167055048:kyttraq2tw4&hl=en •Groups of web links on Sqworl offering a stripped-down categorised version of online resources http://sqworl.com/u.php?user=2047