Addressing Design Management Challenges Through the Development of a Web-Based Platform

Barry Gledson*, Kay Rogage, Mo Luk, Emma Tallet, Anna Thompson, Michael Landy, Drew Wiggett

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

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Construction Design Management (DM) involves the coordination of design process and activity to ensure quality project design, yet it involves many challenges. This work reports on a collaborative Knowledge Transfer Project (KTP) with a Case Study Organisation (CSO) that -in the spirit of the 'Building Back Wiser' ARCOM 38 call -innovatively tackles existing DM challenges. In doing so, selected DM processes were digitalised to improve efficiency, and productivity. Mixed research strategies were employed. Qualitative analysis of semi-structured interviews with purposively identified design managers uncovered real world concerns around design coordination, and designer performance monitoring. Then, through design science research (DSR), a web-based design management prototype platform was developed. This uses typical project data to aid design coordination activity and facilitate DM task prioritisation and reporting functionalities. Its visual reporting capability enables design production to be monitored; trends in designer performance to be assessed and focus to be retained on technical queries (TQs) and requests for information (RFIs). Construction productivity and effectiveness can therefore be enhanced if supported by appropriate digital platforms
Original languageEnglish
Title of host publicationProceedings of the 38th Annual ARCOM Conference
PublisherAssociation of Researchers in Construction Management (ARCOM)
Number of pages10
ISBN (Print)9780995546363
Publication statusPublished - 5 Sept 2022
EventThe 38th Annual ARCOM Conference 2022: Build Back Wiser - Glasgow Caledonian University, Glasgow, United Kingdom
Duration: 5 Sept 20227 Sept 2022


ConferenceThe 38th Annual ARCOM Conference 2022: Build Back Wiser
Abbreviated titleARCOM 2022
Country/TerritoryUnited Kingdom
Internet address


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