Adoption of Cloud Computing in Hotel Industry as Emerging Services

Elaine Vella, Longzhi Yang, Naveed Anwar, Nanlin Jin

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

4 Citations (Scopus)
1036 Downloads (Pure)


The hotel industry is experiencing forces of change as a result of data explosion, social media, increased individualized expectations by customers. It is thus appealing to study the cloud computing adoption in the hotel industry to respond such changes. This paper reported an investigation on such topic by identifying the cloud computing services and summarising their benefits and challenges in organization, management and operation. The research findings were comparatively studied in reference to the results appeared in the literature. In addition, recommendations were made for both cloud service providers and hotels in strategic planning, investment, and management of cloud-oriented services.
Original languageEnglish
Title of host publicationInternational Conference on Information
Subtitle of host publicationiConference 2018
EditorsGobinda Chowdhury, Julie McLeod, Val Gillet, Peter Willett
ISBN (Electronic)9783319781051
ISBN (Print)9783319781044
Publication statusPublished - 15 Mar 2018
EventiConference 2018: Transforming Digital Worlds - University of Sheffield, Sheffield, United Kingdom
Duration: 25 Mar 201828 Mar 2018

Publication series

NameTransforming Digital Worlds
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


ConferenceiConference 2018
Country/TerritoryUnited Kingdom
Internet address


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