After the applause: understanding public management and public service ethos in the fight against Covid - 19

Rory Shand*, Steven Parker, Joyce Liddle, Gary Spolander, Lisa Warwick, Susan Ainsworth

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)
14 Downloads (Pure)

Abstract

Covid-19 has led to renewed public support for public services. Frontline workers symbolize a renewed ideal of public service ethos (PSE), though little attention has been paid to how the public managers delivering vital services interpret and mobilize PSE. We show how PSE is implemented by public managers reflecting their local contexts. We examine the theoretical roots of PSE and challenges by newer theories of public management before illustrating its contemporary manifestations through three case studies of local government responses to Covid-19 in England, showing how PSE has been adapted in current contexts and continues to inform public management practice.
Original languageEnglish
Pages (from-to)1-23
Number of pages23
JournalPublic Management Review
Early online date20 Jan 2022
DOIs
Publication statusE-pub ahead of print - 20 Jan 2022

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