TY - JOUR
T1 - AI-Enabled Opportunities and Transformation Challenges for SMEs in the Post-pandemic Era: A Review and Research Agenda
AU - Lu, Xiaoqian
AU - Wijayaratna, Kumud
AU - Huang, Yufei
AU - Qiu, Aimei
N1 - Funding information:
This research was supported by the Major Program of the National Social Science Foundation of China (Grant No. 20VHJ007), Soft Science Project of Fujian Province (Grant Nos. 2020R0066 and 2020R0067), and Xiamen Federation of Industry and Commerce (Grant No. H2021139).
PY - 2022/4/29
Y1 - 2022/4/29
N2 - The negative impact of COVID-19 pandemic has seen SME's struggling around the world. With many quickly adopting digital technologies, such as AI, in their manufacturing or services operations to achieve sustainable development. This study aims to develop a framework that informs AI-enabled sustainable development for SMEs by integrating the relevant research in the field. In this framework, we identify the opportunities that the deployment of AI technology can do to alleviate the plights of SMEs in the post-pandemic era, including the impacts on work, organizations, and performance. We further explore the challenges that SMEs face in AI transformation and recommend strategies to take on those challenges. Finally we propose an agenda for future research based on technological challenges and environmental threats.
AB - The negative impact of COVID-19 pandemic has seen SME's struggling around the world. With many quickly adopting digital technologies, such as AI, in their manufacturing or services operations to achieve sustainable development. This study aims to develop a framework that informs AI-enabled sustainable development for SMEs by integrating the relevant research in the field. In this framework, we identify the opportunities that the deployment of AI technology can do to alleviate the plights of SMEs in the post-pandemic era, including the impacts on work, organizations, and performance. We further explore the challenges that SMEs face in AI transformation and recommend strategies to take on those challenges. Finally we propose an agenda for future research based on technological challenges and environmental threats.
KW - AI technology
KW - SMEs
KW - continuous development
KW - pandemic
KW - post-pandemic recovery
UR - http://www.scopus.com/inward/record.url?scp=85129865785&partnerID=8YFLogxK
U2 - 10.3389/fpubh.2022.885067
DO - 10.3389/fpubh.2022.885067
M3 - Review article
SN - 2296-2565
VL - 10
JO - Frontiers in Public Health
JF - Frontiers in Public Health
M1 - 885067
ER -
