Approaches to integrated housing, health and social care services: case studies from North Tyneside Council and Northumbria Healthcare

Glenda Cook, Dominic Aitken, Philip Hodgson, Roy Marston, Eleanor Binks, Robert Peach, Christine McMillan, Linda Herman, Wendy Burke, Karen Park, Shirley Conway, Helen Graham, Gail Blood, Paula Cossar, Debora McKinnon

Research output: Book/ReportCommissioned report

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Abstract

The Care Act 2014 places a duty on local authorities to integrate services, including housing, where this could improve wellbeing by preventing, reducing and/or delaying care needs (LGA 2015). Despite calls for greater collaborative working between housing and health professionals, there are limited examples of live projects taking an integrated approach to service delivery. This case study report presents three case studies of innovative approaches to integrated working across housing, health and adult social care from North Tyneside Council and Northumbria Healthcare Foundation Trust. The case studies highlight the relevance of understanding access processes within different services, the role of workforce development in aligning referral and access pathways, targeted and more cost-effective health intervention delivery via housing services, and the potential for achieving health outcomes through housing improvement. Understanding of these issues informed the approach that was developed for the co-ordination of services and departments to work together across organization and sector boundaries.
Original languageEnglish
PublisherHousing Learning & Improvement Network
Publication statusPublished - Dec 2016

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