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Benchmarking financial services and online innovations
Bernardo Bátiz-Lazo
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Corresponding author for this work
Research output
:
Contribution to journal
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Review article
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peer-review
6
Citations (Scopus)
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Business & Economics
Benchmarking
100%
Financial Services
98%
Competitive Rivalry
86%
Innovation
83%
Technological Innovation
70%
Service Organization
54%
Service Delivery
54%
Benchmark
42%
Information Sharing
42%
Information Exchange
38%
Best Practice
35%
Incentives
29%
Penetration
27%
Technological Change
24%
Paradox
21%
Competitors
20%
Performance
10%