Building Sustainable Collaborative Networks: A Healthcare Information Portal Case Study

This paper reports the findings of a case study of a collaborative network formed to develop and promote a healthcare information portal. We utilize prior research on the role of resources and capabilities in achieving competitive advantage to develop a conceptual framework of the resources and capabilities needed to sustain collaborative networks. We then apply this framework in analyzing the empirical case study in order to develop an initial understanding of this relatively underexplored phenomenon. Development and delivery of effective healthcare information systems increasingly relies on the collaborative efforts of a large number of stakeholders, underlining the importance of generating knowledge on how to manage collaborative networks post-formation.