Cheque mates

John Vines, Mark Blythe, Paul Dunphy, Vasilis Vlachokyriakos, Isaac Teece, Andrew Monk, Patrick Olivier

    Research output: Contribution to conferencePaperpeer-review

    42 Citations (Scopus)

    Abstract

    This paper describes a project exploring the design of digital payment services in collaboration with 16 people aged over 80. Many older people find cheques valuable as a means of payment but the UK Payments Council recently proposed their abolition. We describe two designs that simultaneously aimed to preserve and augment the paper cheque as a means of making electronic payments. These were devised during participatory design workshops through critical dialogues with our eighty something participants. Workshop discussions resulted in the creation of a real world cheque system where we issued pre-paid cheques without the involvement of banks. This work informed the development of a digital cheque book based on Anoto digital pen technology. The work illustrates the value of participatory design with 'extraordinary' users, such as the eighty somethings, in HCI.
    Original languageEnglish
    DOIs
    Publication statusPublished - 2012
    Event30th ACM Conference on Human Factors in Computing Systems, CHI 2012 - Austin, Texas, Austin, TX, United States
    Duration: 5 May 201210 May 2012
    http://chi2012.acm.org/program/desktop/Session232.html?searchterm=health+system

    Conference

    Conference30th ACM Conference on Human Factors in Computing Systems, CHI 2012
    Country/TerritoryUnited States
    CityAustin, TX
    Period5/05/1210/05/12
    Internet address

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