Co-creation in public services for innovation and social justice

Sue Baines; Rob Wilson; Christopher Fox; Inga Narbutaite Aflaki; Andrea Bassi; Heli Aramo-Immonen; Ricardo Prandini

doi:10.51952/9781447367185

Co-creation in public services for innovation and social justice

Sue Baines (Editor), Rob Wilson (Editor), Christopher Fox (Editor), Inga Narbutaite Aflaki (Editor), Andrea Bassi (Editor), Heli Aramo-Immonen (Editor), Ricardo Prandini (Editor)

Entrepreneurship, Innovation and Strategy

Research output: Book/Report › Book › peer-review

2 Citations (Scopus)

Abstract

Available Open Access digitally under CC-BY-NC-ND licence.

This book examines the idea and practice of co-creation in public services. Informed by practical action, lived experience and research from 10 countries across Europe, including the UK, it shines new light on the theory and reality of co-creation by conceptualising it in terms of human rights, social justice and social innovation.

Focusing on human dimensions, the book presents real life examples in public services as diverse as social care, health, work activation, housing and criminal justice. It also highlights the ways digital technologies can accelerate or hinder co-creation.

The book confronts a paradox at the heart of co-creation: standardisation and inflexibility in planning and resourcing, or 'concrete-ness', counters the 'elasticity' required to sustain co-creation in complex contexts.

Original language	English
Place of Publication	Bristol
Publisher	Policy Press
Number of pages	210
Edition	1st
ISBN (Electronic)	9781447367178, 9781447367185
ISBN (Print)	9781447367161
DOIs	https://doi.org/10.51952/9781447367185
Publication status	Published - 25 Jun 2024

Keywords

social innovation
co-creation
social justice
public management
digital social innovation

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.51952/9781447367185Licence: CC BY-NC-ND

Cite this

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Co-creation in public services for innovation and social justice

Abstract

Keywords

UN SDGs

Access to Document

Other files and links

Conclusions: Moving beyond building sandcastles ... long-term sociotechnical infrastructure for social justice

Introduction: Co-creation and the 'sandcastle' problem: Co-creation and the 'sandcastle' problem

Living Labs for innovating relationships: the CoSMoS tool

Cite this