Commissioning Development: Grantmaking, Community Voices, and their Implications for ICTD

Manika Saha, Tom Bartindale, Sharifa Sultana, Gillian C. Oliver, Dan Richardson, Shakuntala Haraksingh Thilsted, Syed Ishtiaque Ahmed, Patrick Olivier

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review


While information and communication technology for development (ICTD) researchers have prioritized advocating for community voices in innovation design and development, we have limited insights into how community voices are incorporated by the high-level decision-makers who fund and initiate development projects and programs in the Global South. Indeed, understanding local communities' voices (expressions of needs, challenges, and priorities) in tailoring effective development projects for sustainable development is widely considered an unmet goal. Using a qualitative survey of eight decision-makers (including grantmaking donors, central governments and INGOs) we explored a number of key factors, including national and global political climates, insider-outsider interactions, and evidence-based approaches that influence the high-level decision making process, workflows, and perceptions of community voice in project commissioning within Bangladesh's public health nutrition development arena. Our findings reveal the tensions that arise among high-level decision-makers, and highlight the challenges associated with connecting with communities during development project design and implementation. We suggest broader implications and design opportunities for inventive project commissioning approaches to bridge the gap between communities and decision-makers. Our findings are of potential value for ICTD and HCI4D researchers interested in sustainable innovation and understanding and participating in the complex workflows of the project commissioning process in sustainable global development.

Original languageEnglish
Title of host publicationICTD '22
Subtitle of host publicationProceedings of the 2022 International Conference on Information and Communication Technologies and Development
EditorsRichard Anderson, Sara Vannini, Syed Ishtiaque Ahmed, Aditya Vashistha, Agha Ali Raza
Place of PublicationNew York, US
Number of pages18
ISBN (Electronic)9781450387620
Publication statusPublished - 5 May 2022
Externally publishedYes
Event2022 International Conference on Information and Communication Technologies and Development, ICTD 2022 - Seattle, United States
Duration: 27 Jun 202229 Jun 2022


Conference2022 International Conference on Information and Communication Technologies and Development, ICTD 2022
Country/TerritoryUnited States

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