Communicating about infectious disease threats: Insights from public health information officers

Yan Jin; Lucinda Austin; Santosh Vijaykumar; Hyoyeun Jun; Glen Nowak

doi:10.1016/j.pubrev.2018.12.003

Communicating about infectious disease threats: Insights from public health information officers

Yan Jin, Lucinda Austin, Santosh Vijaykumar, Hyoyeun Jun, Glen Nowak

School of Psychology

Research output: Contribution to journal › Article › peer-review

58 Citations (Scopus)

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Abstract

The public health communication challenges that arise in times of infectious disease threats (IDTs) were examined using the Risk Amplification through Media Spread (RAMS) Framework and in-depth phone interviews with 40 national, state, and local public health information officers (PIOs). Interviewees shared their experiences and insights related to how IDTs are communicated to the public, including the different types of traditional and social media used, how they develop and assess IDT messages, and their perceptions regarding the IDT risk amplification process. Theoretical and practical implications for health public relations and public health communication are discussed.

Original language	English
Pages (from-to)	167-177
Number of pages	11
Journal	Public Relations Review
Volume	45
Issue number	1
Early online date	19 Dec 2018
DOIs	https://doi.org/10.1016/j.pubrev.2018.12.003
Publication status	Published - 1 Mar 2019

Keywords

Health communication
Health information officers
Infectious disease threats
Risk amplification
Social media

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10.1016/j.pubrev.2018.12.003

Main Document.Communicating about Infectious Disease Threats.REV2Accepted author manuscript, 641 KBLicence: CC BY-NC-ND

Cite this

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abstract = "The public health communication challenges that arise in times of infectious disease threats (IDTs) were examined using the Risk Amplification through Media Spread (RAMS) Framework and in-depth phone interviews with 40 national, state, and local public health information officers (PIOs). Interviewees shared their experiences and insights related to how IDTs are communicated to the public, including the different types of traditional and social media used, how they develop and assess IDT messages, and their perceptions regarding the IDT risk amplification process. Theoretical and practical implications for health public relations and public health communication are discussed.",

keywords = "Health communication, Health information officers, Infectious disease threats, Risk amplification, Social media",

author = "Yan Jin and Lucinda Austin and Santosh Vijaykumar and Hyoyeun Jun and Glen Nowak",

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AU - Jin, Yan

AU - Austin, Lucinda

AU - Vijaykumar, Santosh

AU - Jun, Hyoyeun

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KW - Risk amplification

KW - Social media

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Communicating about infectious disease threats: Insights from public health information officers

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Keywords

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