Communication Cards: Set of 6 themed, wipeable cards with pen and pouch

Matthew Lievesley

Communication Cards: Set of 6 themed, wipeable cards with pen and pouch

Research output: Non-textual form › Design

Abstract

In this study we aimed to explore the experiences of parents on the NICU, identifying barriers to Family Integrated Care and developing interventions to support families transitioning from the neonatal unit to home.

An adapted Experience-based Co-design (EBCD) approach was followed (Robert 2013), supplemented with in-depth parent interviews. Prototypical intervention components were defined, developed, and later piloted in-situ, live on the NICU. We report the development process, intervention components and share early insights from the pilot.

Communication Cards act as permission-giving tokens to encourage families to ask the questions they need to ask (but are reluctant to, for a range of reasons). Parents were extremely positive about them in the pilot, whilst staff have mixed opinions and seemed less-sure of what value they added.

The themes the cards aim to provoke action around are: parental mental health; new parent/infant activity (washing/changing/skin-to-skin); seeking improvement; what matters - to build parental confidence; questions you need to ask us; access to peer-supporters and parent groups.

This is one of four artefacts that form part of a prospective REF Portfolio.

• ‘Importance of Family’ set of 14 NICU Posters.
• ‘Communication Cards’ set of 6 wipeable cards with pen and pouch.
• ‘Going Home Tips’ pocket book of tips given at discharge, addressing the common hitches that
happen at home.
• ‘Mobile-friendly Home Tips’ mobile-friendly navigable interactive pdf edition of the Home Tips Pocketbook.

Original language	English
Place of Publication	Newcastle Upon Tyne
Publisher	Tiny Lives Trust
Publication status	Published - 19 May 2022

3 Design
1 Conference contribution
1 Paper
1 Discussion paper

Co-designing resources to empower the families of preterm infants: from hospital to home
Lievesley, M., Marcroft, C., Collum, R. & Adams, J., 26 Jun 2024, Proceedings of the 7th International Conference on Design4Health: Conference Abstracts. Craig, C. & Chamberlain, P. (eds.). Sheffield: Sheffield Hallam University, Vol. 5. p. 324-328 5 p. 129
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Open Access
File
Home Tips: hiccups and bumps you might encounter in your first few weeks at home
Marcroft, C., Collum, R. & Lievesley, M., 19 Sept 2024
Research output: Non-textual form › Design

Open Access
File
Home Tips for Mobile: hiccups and bumps you might encounter in your first few weeks at home
Adams, J., Marcroft, C., Collum, R. & Lievesley, M., 25 Jun 2024
Research output: Non-textual form › Design

Open Access
File

1 Invited talk

Family Experiences of Neonatal Care: Co-Design and Piloting of Resources to Promote Positive Family Experiences.
Matthew Lievesley (Invited speaker) & Claire Marcroft (Invited speaker)
21 Nov 2022
Activity: Talk or presentation › Invited talk

Cite this

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abstract = "In this study we aimed to explore the experiences of parents on the NICU, identifying barriers to Family Integrated Care and developing interventions to support families transitioning from the neonatal unit to home.An adapted Experience-based Co-design (EBCD) approach was followed (Robert 2013), supplemented with in-depth parent interviews. Prototypical intervention components were defined, developed, and later piloted in-situ, live on the NICU. We report the development process, intervention components and share early insights from the pilot.Communication Cards act as permission-giving tokens to encourage families to ask the questions they need to ask (but are reluctant to, for a range of reasons). Parents were extremely positive about them in the pilot, whilst staff have mixed opinions and seemed less-sure of what value they added. The themes the cards aim to provoke action around are: parental mental health; new parent/infant activity (washing/changing/skin-to-skin); seeking improvement; what matters - to build parental confidence; questions you need to ask us; access to peer-supporters and parent groups.This is one of four artefacts that form part of a prospective REF Portfolio.• {\textquoteleft}Importance of Family{\textquoteright} set of 14 NICU Posters.• {\textquoteleft}Communication Cards{\textquoteright} set of 6 wipeable cards with pen and pouch.• {\textquoteleft}Going Home Tips{\textquoteright} pocket book of tips given at discharge, addressing the common hitches thathappen at home.• {\textquoteleft}Mobile-friendly Home Tips{\textquoteright} mobile-friendly navigable interactive pdf edition of the Home Tips Pocketbook.",

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N2 - In this study we aimed to explore the experiences of parents on the NICU, identifying barriers to Family Integrated Care and developing interventions to support families transitioning from the neonatal unit to home.An adapted Experience-based Co-design (EBCD) approach was followed (Robert 2013), supplemented with in-depth parent interviews. Prototypical intervention components were defined, developed, and later piloted in-situ, live on the NICU. We report the development process, intervention components and share early insights from the pilot.Communication Cards act as permission-giving tokens to encourage families to ask the questions they need to ask (but are reluctant to, for a range of reasons). Parents were extremely positive about them in the pilot, whilst staff have mixed opinions and seemed less-sure of what value they added. The themes the cards aim to provoke action around are: parental mental health; new parent/infant activity (washing/changing/skin-to-skin); seeking improvement; what matters - to build parental confidence; questions you need to ask us; access to peer-supporters and parent groups.This is one of four artefacts that form part of a prospective REF Portfolio.• ‘Importance of Family’ set of 14 NICU Posters.• ‘Communication Cards’ set of 6 wipeable cards with pen and pouch.• ‘Going Home Tips’ pocket book of tips given at discharge, addressing the common hitches thathappen at home.• ‘Mobile-friendly Home Tips’ mobile-friendly navigable interactive pdf edition of the Home Tips Pocketbook.

AB - In this study we aimed to explore the experiences of parents on the NICU, identifying barriers to Family Integrated Care and developing interventions to support families transitioning from the neonatal unit to home.An adapted Experience-based Co-design (EBCD) approach was followed (Robert 2013), supplemented with in-depth parent interviews. Prototypical intervention components were defined, developed, and later piloted in-situ, live on the NICU. We report the development process, intervention components and share early insights from the pilot.Communication Cards act as permission-giving tokens to encourage families to ask the questions they need to ask (but are reluctant to, for a range of reasons). Parents were extremely positive about them in the pilot, whilst staff have mixed opinions and seemed less-sure of what value they added. The themes the cards aim to provoke action around are: parental mental health; new parent/infant activity (washing/changing/skin-to-skin); seeking improvement; what matters - to build parental confidence; questions you need to ask us; access to peer-supporters and parent groups.This is one of four artefacts that form part of a prospective REF Portfolio.• ‘Importance of Family’ set of 14 NICU Posters.• ‘Communication Cards’ set of 6 wipeable cards with pen and pouch.• ‘Going Home Tips’ pocket book of tips given at discharge, addressing the common hitches thathappen at home.• ‘Mobile-friendly Home Tips’ mobile-friendly navigable interactive pdf edition of the Home Tips Pocketbook.

M3 - Design

PB - Tiny Lives Trust

CY - Newcastle Upon Tyne

ER -

Communication Cards: Set of 6 themed, wipeable cards with pen and pouch

Abstract

Research output

Co-designing resources to empower the families of preterm infants: from hospital to home

Home Tips: hiccups and bumps you might encounter in your first few weeks at home

Home Tips for Mobile: hiccups and bumps you might encounter in your first few weeks at home

Activities

Family Experiences of Neonatal Care: Co-Design and Piloting of Resources to Promote Positive Family Experiences.

Cite this