Coping with skill shortage within the UK construction industry: Scaling up training and development systems

A skilled workforce is essential for producing high quality construction work, efficiently and effectively. This paper is formulated to improve the understanding and knowledge surrounding the skill shortage currently being faced within the UK, and the significant impact it is having on quality management. It surrounds around each main area, and the impacts of recent years: Brexit, Covid-19 and ageing workforce. A mixed method approach was applied to collect data from the quantitative and qualitative sources. The quantitative survey data was collected through snowball sampling from the 130 construction professionals working the UK construction industry. Moreover, a case study has been conducted on a large-scale construction project located in the Northeast of England where the outcome of these issues can be seen in all aspects of the work. Training and development are the fundamental issues highlighted during the literature review and then subsequently expressed by participants of the surveys. In addition, the moderation analysis also provides the important role of training and development in reducing the negative impacts of COVID-19 and Brexit towards quality management. However, it was also revealed that the training and development are not useful for the aging workforce in combating the skilled shortage challenges towards quality management system in the construction industry. This research will allow the industry to understand the need for a skilled workforce and how it benefits the quality management elements of a construction project.