TY - JOUR
T1 - Corporate Social Responsibility and Employee Attitudes
T2 - The Moderating Role of Employee Age
AU - Nyuur, Richard
AU - Ofori, Daniel
AU - Amankwah, Majoreen O.
AU - Baffoe, Kwame Amin
N1 - Funding information: This project was supported with a grant by the University of Ghana Business School Research Committee.
PY - 2022/1/1
Y1 - 2022/1/1
N2 - This study examines the role of corporate social responsibility (CSR) on employee engagement and job satisfaction. Using 322 responses from employees of selected companies in Ghana, and employing hierarchical regression analysis, the study examines the direct impact of economic, legal, ethical and discretionary CSR practices on employee satisfaction and engagement in organisations. The study further explores the moderating role of employee age on the relationship between CSR and employee engagement and satisfaction. The results provide evidence that economic, legal, ethical and discretionary CSR practices influence higher employee engagement and satisfaction levels at work. However, the study finds no evidence of employee age moderating the association between each of the four CSR dimensions and employee job attitudes (engagement and satisfaction). These findings are insightful and provide a response to calls for research on these issues. The study contributes to the literature by demonstrating that ethical CSR practices strongly influence employees’ satisfaction and engagement levels; legal and discretionary CSR activities also have an influence, though to a lesser extent; and the economic dimension of CSR activities has the least impact. The managerial, practical and further research implications of these findings are discussed.
AB - This study examines the role of corporate social responsibility (CSR) on employee engagement and job satisfaction. Using 322 responses from employees of selected companies in Ghana, and employing hierarchical regression analysis, the study examines the direct impact of economic, legal, ethical and discretionary CSR practices on employee satisfaction and engagement in organisations. The study further explores the moderating role of employee age on the relationship between CSR and employee engagement and satisfaction. The results provide evidence that economic, legal, ethical and discretionary CSR practices influence higher employee engagement and satisfaction levels at work. However, the study finds no evidence of employee age moderating the association between each of the four CSR dimensions and employee job attitudes (engagement and satisfaction). These findings are insightful and provide a response to calls for research on these issues. The study contributes to the literature by demonstrating that ethical CSR practices strongly influence employees’ satisfaction and engagement levels; legal and discretionary CSR activities also have an influence, though to a lesser extent; and the economic dimension of CSR activities has the least impact. The managerial, practical and further research implications of these findings are discussed.
KW - Corporate social responsibility
KW - employee engagement
KW - job satisfaction
KW - age
KW - Ghana
U2 - 10.1111/beer.12399
DO - 10.1111/beer.12399
M3 - Article
VL - 31
SP - 100
EP - 117
JO - Business Ethics, the Environment and Responsibility
JF - Business Ethics, the Environment and Responsibility
SN - 2694-6424
IS - 1
ER -