TY - JOUR
T1 - COVID-19 and business renewal
T2 - Lessons and insights from the global airline industry
AU - Amankwah-Amoah, Joseph
AU - Khan, Zaheer
AU - Osabutey, Ellis L.C.
PY - 2021/6/1
Y1 - 2021/6/1
N2 - The emergence of the COVID-19 pandemic has adversely affected the fortunes of multiple companies around the globe. Accordingly, questions are increasingly being asked about how organizations can revitalize during and after a crisis. Yet, we have limited understanding of how organizations renew themselves during crises over time. We explore this question through the lens and examination of two South-Asian airlines: Pakistan International Airlines and Sri Lankan Airlines. The cases offer important insights into the reasons behind underperformance of state-controlled enterprises and renewal activities. We shed light on strategic renewal (SR) in the wake of increasing liberalization and deregulations in the global airline industry. To this end, we propose a four-stage approach towards renewing such underperforming organizations to respond effectively to black swan events and external shocks.
AB - The emergence of the COVID-19 pandemic has adversely affected the fortunes of multiple companies around the globe. Accordingly, questions are increasingly being asked about how organizations can revitalize during and after a crisis. Yet, we have limited understanding of how organizations renew themselves during crises over time. We explore this question through the lens and examination of two South-Asian airlines: Pakistan International Airlines and Sri Lankan Airlines. The cases offer important insights into the reasons behind underperformance of state-controlled enterprises and renewal activities. We shed light on strategic renewal (SR) in the wake of increasing liberalization and deregulations in the global airline industry. To this end, we propose a four-stage approach towards renewing such underperforming organizations to respond effectively to black swan events and external shocks.
KW - Airlines
KW - COVID-19
KW - Emerging markets
KW - External shocks
KW - Pakistan
KW - Sri Lanka
KW - State-owned enterprises
KW - Strategic renewal
UR - http://www.scopus.com/inward/record.url?scp=85100168483&partnerID=8YFLogxK
U2 - 10.1016/j.ibusrev.2021.101802
DO - 10.1016/j.ibusrev.2021.101802
M3 - Article
AN - SCOPUS:85100168483
SN - 0969-5931
VL - 30
JO - International Business Review
JF - International Business Review
IS - 3
M1 - 101802
ER -