TY - JOUR
T1 - CSR as a capability-building response to exogenous shocks by Lebanese MNEs
AU - Eid, Marguerite
AU - Loon, Mark
PY - 2023/8/1
Y1 - 2023/8/1
N2 - Exogenous shocks have become more frequent in recent years. Responses to one major crisis have often been discussed though there has been little research on now firms can handle multiple shocks, sometimes back-to-back ones. Using Lebanon as a strategic research site, we explore how MNEs’ CSR practice helps them to adapt to multiple exogenous shocks over a period of time. First, employing a process model, this paper shows the generative capacity in MNEs’ ‘people, process and structures’ in developing the capabilities to respond to multiple shocks. Second, a phenomenon of imprinting and imbrication is highlighted as firms leverage new and existing capabilities to address a current crisis and to prepare for subsequent ones. Third, we introduce a new capability, termed here as “exigent capacity,” which enables firms to drive humanitarian aid in crises. Exigent capacity culminates from the preceding capabilities developed, specifically, creative reflexivity and multidexterity.
AB - Exogenous shocks have become more frequent in recent years. Responses to one major crisis have often been discussed though there has been little research on now firms can handle multiple shocks, sometimes back-to-back ones. Using Lebanon as a strategic research site, we explore how MNEs’ CSR practice helps them to adapt to multiple exogenous shocks over a period of time. First, employing a process model, this paper shows the generative capacity in MNEs’ ‘people, process and structures’ in developing the capabilities to respond to multiple shocks. Second, a phenomenon of imprinting and imbrication is highlighted as firms leverage new and existing capabilities to address a current crisis and to prepare for subsequent ones. Third, we introduce a new capability, termed here as “exigent capacity,” which enables firms to drive humanitarian aid in crises. Exigent capacity culminates from the preceding capabilities developed, specifically, creative reflexivity and multidexterity.
KW - Crisis
KW - CSR
KW - Exogenous shocks
KW - Imbrication
KW - Imprinting
KW - Lebanon
KW - Organizational learning
UR - http://www.scopus.com/inward/record.url?scp=85161582024&partnerID=8YFLogxK
U2 - 10.1016/j.jwb.2023.101474
DO - 10.1016/j.jwb.2023.101474
M3 - Article
AN - SCOPUS:85161582024
VL - 58
JO - Journal of World Business
JF - Journal of World Business
SN - 1090-9516
IS - 5
M1 - 101474
ER -