Data for outcome payments or information for care? A sociotechnical analysis of the management information system in the implementation of a social impact bond

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@article{2ddd6c4769f44221b83d7f39111d55ab,
title = "Data for outcome payments or information for care? A sociotechnical analysis of the management information system in the implementation of a social impact bond",
abstract = "Social Impact Bonds (SIBs) are a policy intervention designed to explicitly link the activity of social interventions to outcome payments. Despite a burgeoning literature on SIBs there is a lack of evidence in relation to the information system characteristics and accounting mechanisms of SIBs. Applying a multi-dimensional sociotechnical lens to a case study of a SIB allows us to reveal the current problematic convergence of public management and information systems. The authors found that an information system within a SIB is introduced and adapted to increasingly prioritize the production of data for payment over documenting care accounts to support improved provision. The findings of this paper also suggest that claims of SIBs as an innovation are limited as they are subject to the familiar problems of New Public Management practice, in the way they shape the design and use of the data in governance, management and service delivery practices.Social Impact Bonds (SIBs) have been positioned as an innovative vehicle to improve health and social outcomes through the use of externally provided funding. Although the debate about the viability and robustness of SIBs continues, no focus has been given to the informational requirements that are mandated in order to ensure that outcomes are being achieved—and therefore enable payment. The authors challenge that the data that is being collected by SIBs is in essence for the purposes of financial accounting rather than demonstrating improvements in the quality of care.",
keywords = "Data sharing, information management, information sharing, management information systems, social care, social determinants of health, Social Impact Bonds, sociotechnical system",
author = "David Jamieson and Rob Wilson and Mike Martin and Toby Lowe and Jonathan Kimmitt and Jane Gibbon and Max French",
year = "2020",
month = apr,
day = "2",
doi = "10.1080/09540962.2020.1714306",
language = "English",
volume = "40",
pages = "213--224",
journal = "Public Money and Management",
issn = "0954-0962",
publisher = "Taylor & Francis",
number = "3",

}

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TY - JOUR

T1 - Data for outcome payments or information for care? A sociotechnical analysis of the management information system in the implementation of a social impact bond

AU - Jamieson, David

AU - Wilson, Rob

AU - Martin, Mike

AU - Lowe, Toby

AU - Kimmitt, Jonathan

AU - Gibbon, Jane

AU - French, Max

PY - 2020/4/2

Y1 - 2020/4/2

N2 - Social Impact Bonds (SIBs) are a policy intervention designed to explicitly link the activity of social interventions to outcome payments. Despite a burgeoning literature on SIBs there is a lack of evidence in relation to the information system characteristics and accounting mechanisms of SIBs. Applying a multi-dimensional sociotechnical lens to a case study of a SIB allows us to reveal the current problematic convergence of public management and information systems. The authors found that an information system within a SIB is introduced and adapted to increasingly prioritize the production of data for payment over documenting care accounts to support improved provision. The findings of this paper also suggest that claims of SIBs as an innovation are limited as they are subject to the familiar problems of New Public Management practice, in the way they shape the design and use of the data in governance, management and service delivery practices.Social Impact Bonds (SIBs) have been positioned as an innovative vehicle to improve health and social outcomes through the use of externally provided funding. Although the debate about the viability and robustness of SIBs continues, no focus has been given to the informational requirements that are mandated in order to ensure that outcomes are being achieved—and therefore enable payment. The authors challenge that the data that is being collected by SIBs is in essence for the purposes of financial accounting rather than demonstrating improvements in the quality of care.

AB - Social Impact Bonds (SIBs) are a policy intervention designed to explicitly link the activity of social interventions to outcome payments. Despite a burgeoning literature on SIBs there is a lack of evidence in relation to the information system characteristics and accounting mechanisms of SIBs. Applying a multi-dimensional sociotechnical lens to a case study of a SIB allows us to reveal the current problematic convergence of public management and information systems. The authors found that an information system within a SIB is introduced and adapted to increasingly prioritize the production of data for payment over documenting care accounts to support improved provision. The findings of this paper also suggest that claims of SIBs as an innovation are limited as they are subject to the familiar problems of New Public Management practice, in the way they shape the design and use of the data in governance, management and service delivery practices.Social Impact Bonds (SIBs) have been positioned as an innovative vehicle to improve health and social outcomes through the use of externally provided funding. Although the debate about the viability and robustness of SIBs continues, no focus has been given to the informational requirements that are mandated in order to ensure that outcomes are being achieved—and therefore enable payment. The authors challenge that the data that is being collected by SIBs is in essence for the purposes of financial accounting rather than demonstrating improvements in the quality of care.

KW - Data sharing

KW - information management

KW - information sharing

KW - management information systems

KW - social care

KW - social determinants of health

KW - Social Impact Bonds

KW - sociotechnical system

UR - http://www.scopus.com/inward/record.url?scp=85078761238&partnerID=8YFLogxK

U2 - 10.1080/09540962.2020.1714306

DO - 10.1080/09540962.2020.1714306

M3 - Article

AN - SCOPUS:85078761238

VL - 40

SP - 213

EP - 224

JO - Public Money and Management

JF - Public Money and Management

SN - 0954-0962

IS - 3

ER -