Decision-making criteria to adopt product delivery strategies

Enrique García-Villarreal*, Ran Bhamra, Adrian Small, Christian Hicks

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This paper evaluates the implementation of a productivity and planning improvement project in a German Medical Technology (MT) OEM. Although innovative and fast-growing, this sector faces immediate competition from emerging markets such as China. Using an action research approach and focusing on employing decision-making criteria in the adoption of improved product delivery strategies, this study demonstrated the benefits of aligning product delivery strategies with sector-specific decision-making criteria. Applying the decision-making criteria to a case organisation resulted in an improvement in its customer relationship management strategy, its procurement strategy, and its production system.
Original languageEnglish
Title of host publicationProceedings of the 31st EurOMA Conference
Subtitle of host publicationTransforming People and Processes for a Better World
PublisherEurOMA Sustainable Operations and SC Forum
Pages1-9
Number of pages9
Publication statusPublished - 3 Jul 2024
EventEurOMA 2024 - St. Cugat, Barcelona, Spain
Duration: 29 Jun 20243 Jul 2024
https://euroma2024.org/

Conference

ConferenceEurOMA 2024
Country/TerritorySpain
CityBarcelona
Period29/06/243/07/24
Internet address

Keywords

  • Product delivery strategies
  • Order Penetration Point
  • Supply chain network design and analysis

Cite this