Design-for-error for a stand-alone child attachment assessment tool

Maki Rooksby; Dong-Bach Vo; John Rooksby; Mohamad Tayarani; Rui Huan; Alessandro Vinciarelli; Helen Minnis; Stephen Brewster

doi:10.1145/3290607.3312795

Design-for-error for a stand-alone child attachment assessment tool

Maki Rooksby, Dong-Bach Vo, John Rooksby, Mohamad Tayarani, Rui Huan, Alessandro Vinciarelli, Helen Minnis, Stephen Brewster

Computer and Information Sciences Department

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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Abstract

Designing technology for problem-free operation is vital, but equally important is considering how a user may understand or act upon errors and various other 'stuck' situations if and when they occur. Little is currently known about what children think and want for overcoming errors. In this paper we report on design-for-error workshops with children (age 5-10) in which we staged 3 simulated errors with a health assessment technology. In our developmentally-sensitive study, children witnessed the errors via a puppet show and created low-fidelity models of recovery mechanisms using familiar 'play-things'. We found the children were able to grasp the representational nature of the task. Their ideas were playful and inspired by magical thinking. Their work forced us to reflect on and revisit our own design assumptions. The tasks have had a direct impact on the design of the assessment.

Original language	English
Title of host publication	Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
Subtitle of host publication	Glasgow, Scotland Uk — May 04 - 09, 2019
Place of Publication	New York, NY
Publisher	ACM
Number of pages	6
ISBN (Electronic)	9781450359719
DOIs	https://doi.org/10.1145/3290607.3312795
Publication status	Published - 2 May 2019
Event	ACM CHI Conference on Human Factors in Computing Systems 2019: CHI’19 Workshop: HCI in China: Research Agenda, Education Curriculum, Industry Partnership, and Communities Building - Scottish Event Campus, Glasgow, United Kingdom Duration: 4 May 2019 → 9 May 2019 https://chi2019.acm.org/ http://chi2019.acm.org

Conference

Conference	ACM CHI Conference on Human Factors in Computing Systems 2019
Abbreviated title	CHI 2019
Country/Territory	United Kingdom
City	Glasgow
Period	4/05/19 → 9/05/19
Internet address	https://chi2019.acm.org/ http://chi2019.acm.org

Keywords

Psychological assessment
Children
Pervasive health
Participatory design

Access to Document

10.1145/3290607.3312795

rooksbyDesignForError_chi2019Accepted author manuscript, 1.43 MB

Cite this

Rooksby, M., Vo, D.-B., Rooksby, J., Tayarani, M., Huan, R., Vinciarelli, A., Minnis, H., & Brewster, S. (2019). Design-for-error for a stand-alone child attachment assessment tool. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems: Glasgow, Scotland Uk — May 04 - 09, 2019 Article LBW0148 ACM. https://doi.org/10.1145/3290607.3312795

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title = "Design-for-error for a stand-alone child attachment assessment tool",

abstract = "Designing technology for problem-free operation is vital, but equally important is considering how a user may understand or act upon errors and various other 'stuck' situations if and when they occur. Little is currently known about what children think and want for overcoming errors. In this paper we report on design-for-error workshops with children (age 5-10) in which we staged 3 simulated errors with a health assessment technology. In our developmentally-sensitive study, children witnessed the errors via a puppet show and created low-fidelity models of recovery mechanisms using familiar 'play-things'. We found the children were able to grasp the representational nature of the task. Their ideas were playful and inspired by magical thinking. Their work forced us to reflect on and revisit our own design assumptions. The tasks have had a direct impact on the design of the assessment.",

keywords = "Psychological assessment, Children, Pervasive health, Participatory design",

author = "Maki Rooksby and Dong-Bach Vo and John Rooksby and Mohamad Tayarani and Rui Huan and Alessandro Vinciarelli and Helen Minnis and Stephen Brewster",

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publisher = "ACM",

address = "United States",

note = "ACM CHI Conference on Human Factors in Computing Systems 2019 : CHI{\textquoteright}19 Workshop: HCI in China: Research Agenda, Education Curriculum, Industry Partnership, and Communities Building, CHI 2019 ; Conference date: 04-05-2019 Through 09-05-2019",

url = "https://chi2019.acm.org/, http://chi2019.acm.org",

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Rooksby, M, Vo, D-B, Rooksby, J, Tayarani, M, Huan, R, Vinciarelli, A, Minnis, H & Brewster, S 2019, Design-for-error for a stand-alone child attachment assessment tool. in Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems: Glasgow, Scotland Uk — May 04 - 09, 2019., LBW0148, ACM, New York, NY, ACM CHI Conference on Human Factors in Computing Systems 2019, Glasgow, United Kingdom, 4/05/19. https://doi.org/10.1145/3290607.3312795

Design-for-error for a stand-alone child attachment assessment tool. / Rooksby, Maki; Vo, Dong-Bach; Rooksby, John et al.
Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems: Glasgow, Scotland Uk — May 04 - 09, 2019. New York, NY: ACM, 2019. LBW0148.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Design-for-error for a stand-alone child attachment assessment tool

AU - Rooksby, Maki

AU - Vo, Dong-Bach

AU - Rooksby, John

AU - Tayarani, Mohamad

AU - Huan, Rui

AU - Vinciarelli, Alessandro

AU - Minnis, Helen

AU - Brewster, Stephen

PY - 2019/5/2

Y1 - 2019/5/2

N2 - Designing technology for problem-free operation is vital, but equally important is considering how a user may understand or act upon errors and various other 'stuck' situations if and when they occur. Little is currently known about what children think and want for overcoming errors. In this paper we report on design-for-error workshops with children (age 5-10) in which we staged 3 simulated errors with a health assessment technology. In our developmentally-sensitive study, children witnessed the errors via a puppet show and created low-fidelity models of recovery mechanisms using familiar 'play-things'. We found the children were able to grasp the representational nature of the task. Their ideas were playful and inspired by magical thinking. Their work forced us to reflect on and revisit our own design assumptions. The tasks have had a direct impact on the design of the assessment.

AB - Designing technology for problem-free operation is vital, but equally important is considering how a user may understand or act upon errors and various other 'stuck' situations if and when they occur. Little is currently known about what children think and want for overcoming errors. In this paper we report on design-for-error workshops with children (age 5-10) in which we staged 3 simulated errors with a health assessment technology. In our developmentally-sensitive study, children witnessed the errors via a puppet show and created low-fidelity models of recovery mechanisms using familiar 'play-things'. We found the children were able to grasp the representational nature of the task. Their ideas were playful and inspired by magical thinking. Their work forced us to reflect on and revisit our own design assumptions. The tasks have had a direct impact on the design of the assessment.

KW - Psychological assessment

KW - Children

KW - Pervasive health

KW - Participatory design

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DO - 10.1145/3290607.3312795

M3 - Conference contribution

BT - Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems

PB - ACM

CY - New York, NY

T2 - ACM CHI Conference on Human Factors in Computing Systems 2019

Y2 - 4 May 2019 through 9 May 2019

ER -

Design-for-error for a stand-alone child attachment assessment tool

Abstract

Conference

Keywords

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