Design-for-error for a stand-alone child attachment assessment tool

Maki Rooksby, Dong-Bach Vo, John Rooksby, Mohamad Tayarani, Rui Huan, Alessandro Vinciarelli, Helen Minnis, Stephen Brewster

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

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Abstract

Designing technology for problem-free operation is vital, but equally important is considering how a user may understand or act upon errors and various other 'stuck' situations if and when they occur. Little is currently known about what children think and want for overcoming errors. In this paper we report on design-for-error workshops with children (age 5-10) in which we staged 3 simulated errors with a health assessment technology. In our developmentally-sensitive study, children witnessed the errors via a puppet show and created low-fidelity models of recovery mechanisms using familiar 'play-things'. We found the children were able to grasp the representational nature of the task. Their ideas were playful and inspired by magical thinking. Their work forced us to reflect on and revisit our own design assumptions. The tasks have had a direct impact on the design of the assessment.
Original languageEnglish
Title of host publicationExtended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems
Subtitle of host publicationGlasgow, Scotland Uk — May 04 - 09, 2019
Place of PublicationNew York, NY
PublisherACM
Number of pages6
ISBN (Electronic)9781450359719
DOIs
Publication statusPublished - 2 May 2019
EventACM CHI Conference on Human Factors in Computing Systems 2019: CHI’19 Workshop: HCI in China: Research Agenda, Education Curriculum, Industry Partnership, and Communities Building - Scottish Event Campus, Glasgow, United Kingdom
Duration: 4 May 20199 May 2019
https://chi2019.acm.org/
http://chi2019.acm.org

Conference

ConferenceACM CHI Conference on Human Factors in Computing Systems 2019
Abbreviated titleCHI 2019
CountryUnited Kingdom
CityGlasgow
Period4/05/199/05/19
Internet address

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