Design Research and Practice for the Public Good: A Reflection

Sabine Junginger

doi:10.1016/j.sheji.2018.02.005

Design Research and Practice for the Public Good: A Reflection

Sabine Junginger

Research output: Contribution to journal › Article › peer-review

20 Citations (Scopus)

42 Downloads (Pure)

Abstract

Public sector managers and policymakers have begun to work with design researchers and design practitioners in an effort to create citizen-centric polices and user-centered public services. What role can design play in the approach taken by the public sector in organizational development and innovation? This paper reflects on an innovation project at a Brazilian Ministry where human-centered design was chosen as an approach to integrate innovation efforts among different government agencies and ministries. It offers an example of how human-centered design approaches can support efforts by civil servants to change their own design practices.

Original language	English
Pages (from-to)	290-302
Number of pages	13
Journal	She Ji
Volume	3
Issue number	4
DOIs	https://doi.org/10.1016/j.sheji.2018.02.005
Publication status	Published - 1 Dec 2017
Externally published	Yes

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 11 Sustainable Cities and Communities
SDG 16 Peace, Justice and Strong Institutions
SDG 17 Partnerships for the Goals

Keywords

Civil servants
Design practice
Design research
Organizational change & development
Public sector

Equality, Diversity and Inclusion keywords

Reduced Inequalities

Access to Document

10.1016/j.sheji.2018.02.005Licence: CC BY-NC-ND

1-s2.0-S2405872617301478-mainFinal published version, 6.92 MBLicence: CC BY-NC-ND

Cite this

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KW - Design practice

KW - Design research

KW - Organizational change & development

KW - Public sector

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Design Research and Practice for the Public Good: A Reflection

Abstract

UN SDGs

Keywords

Equality, Diversity and Inclusion keywords

Access to Document

Other files and links

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Strengthening democracy through the design of public services

Cite this