This study examines the factors that contribute to effective contract design within the context of buyer-seller relationship. Research streams on contract factors, supply chain factors, environmental factors, and competitive factors were reviewed to arrive at 18 contract factors. A hybrid model of Decision-Making Trial and Evaluation Laboratory (DEMATEL) and Analytic Hierarchy Process (ANP) analysed empirical data collected from 17 experts to weight the importance of contract factors. It was found that most important factors are, in order of significance: policies, supplier technology, force majeure, formality, relationship learning, buyer power, legal actions, liquidated damages, supplier power and partnership.
|Publication status||Published - 11 Jun 2013|
|Event||20th European Operations Management Association (EurOMA) - Dublin, Ireland|
Duration: 11 Jun 2013 → …
|Conference||20th European Operations Management Association (EurOMA)|
|Period||11/06/13 → …|