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Designing for Negotiation in Collaborative Healthcare: The Role of AI Mediators

Diogo Branco, Filipa Ferreira-Brito, Pavithren V.S. Pakianathan, Chia Fang Chung, Jan David Smeddinck, Kyle Montague, Catia Pesquita, Ruben Gouveia

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Collaborative healthcare is shaped by complex negotiations among patients, caregivers, and clinicians, yet current technologies focus primarily on monitoring and adherence, offering limited support for shared decision-making. Differences in knowledge, power, and goals often generate tension around treatment, lifestyle, and data-sharing decisions. Recent advances in GenAI and LLMs open the possibility for AI to act as a mediator, translating clinical evidence into patient-relevant insights, visualizing trade-offs, and supporting negotiation without overriding human agency. This workshop aims to bring together an interdisciplinary mix of HCI researchers, AI practitioners, clinicians, and designers to explore AI-mediated collaboration. Through hands-on activities, participants will discuss design challenges and opportunities, identify ethical and socio-technical tensions, create speculative design stories, and future research avenues. The goal is to develop a shared research agenda for interactive health systems that foster equitable negotiation, respect stakeholder agency, and place human relationships at the center of collaborative care.

Original languageEnglish
Title of host publicationIH '26: Proceedings of the 2026 ACM Interactive Health Conference
EditorsFrancisco Nunes, Christina Chung, Helena M. Mentis, Ignacio Avellino
Place of PublicationNew York, NY, United States
PublisherACM
Pages1-5
Number of pages5
ISBN (Electronic)9798400724220
DOIs
Publication statusPublished - 4 Jul 2026
Event1st ACM Interactive Health Conference, IH 2026 - Porto, Portugal
Duration: 5 Jul 20268 Jul 2026

Conference

Conference1st ACM Interactive Health Conference, IH 2026
Country/TerritoryPortugal
CityPorto
Period5/07/268/07/26

Keywords

  • Clinical AI
  • Collaboration
  • Healthcare
  • Human-AI Collaboration
  • Negotiation

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