Designing online peer support for parents of adolescents at risk of mental health challenges

Ling Wu, Joshua Paolo Seguin, Dharshani Chandrasekara, Mairead Claire Cardamone-Breen, Jue Xie, Roisin Mcnaney, Tom Bartindale, Patrick Olivier, Marie B. H. Yap

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While online parenting interventions have been shown to improve youth mental health, parents find it challenging to engage with and implement strategies from self-directed interventions. Our study purposefully designed a parent peer-support community for parents seeking support. Our two-phased qualitative study included parent interviews and design workshops. Our findings show that while parents need others’ lived experiences to learn about parenting, perceived judgment and self-doubt can stop them from actively contributing to the peer support group. To address this design challenge, we operationalised parents’ needs and challenges gained in the interviews and workshops into design implications. We demonstrate a parent-centered design approach where we formulate design implications that integrate parents’ needs and expectations with multidisciplinary theoretical and empirical evidence to deepen and concretise the design for an online parent peer-support community that cultivates empathy, encourages confidence and self-efficacy, and motivates change and growth.
Original languageEnglish
Title of host publicationCHI '24: Proceedings of the CHI Conference on Human Factors in Computing Systems
EditorsFlorian Floyd Mueller, Penny Kyburz, Julie R. Williamson, Corina Sas, Max L. Wilson, Phoebe Toups Dugas, Irina Shklovski
Place of PublicationNew York, USA
Number of pages14
ISBN (Electronic)9798400703300
Publication statusPublished - 11 May 2024
EventCHI '24: CHI Conference on Human Factors in Computing Systems - Honolulu, United States
Duration: 11 May 202416 May 2024


ConferenceCHI '24: CHI Conference on Human Factors in Computing Systems
Abbreviated titleCHI '24
Country/TerritoryUnited States
Internet address

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