Designing Trust: the importance of relationships in social contexts

Laura Warwick

doi:10.1080/14606925.2017.1352817

Designing Trust: the importance of relationships in social contexts

Laura Warwick

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Abstract

This paper draws on findings from a recent Doctoral inquiry to discuss the importance of eliciting trust in an initial engagement in a social context, how this can be obtained and what this means for Design practice. It suggests that the trust placed in the designer is more important than that placed in the approach, due to the necessity to demonstrate benevolence in order to elicit trust, which can only be perceived in the actions of the designer. It presents a model that demonstrates the links in the relationship between designer and community, and their ability to co-design value.

Original language	English
Pages (from-to)	S3096-S3105
Journal	The Design Journal
Volume	20
Issue number	sup1
Early online date	6 Sept 2017
DOIs	https://doi.org/10.1080/14606925.2017.1352817
Publication status	E-pub ahead of print - 6 Sept 2017
Event	Design for Next: 12th EAD Conference - Rome Duration: 6 Sept 2017 → …

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https://doi.org/10.1080/14606925.2017.1352817

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Designing Trust: the importance of relationships in social contexts

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