Recent developments in ICT's offer increasing possibilities for transforming the delivery of care. The care of older people presents many challenges and issues at many levels and the purpose of this paper is to try to capture some of the realities of the world of older people and of the institutions and agencies who care for them. In this context, this paper presents the results of a theoretical exploration associated with the complexity of needs found in care environments and the difficulties of configuring services when delivered jointly across organizational, professional and occupational boundaries. In particular, this paper presents the deployment of a computer-based graphical demonstrator that can beused to generate visualizations of sociotechnical scenarios to provide electronic delivery of services to older people at home. The tool supports processes of shared sense making, and aims at facilitating the users' engagement with the design, development and implementation of telehealthcare system.
|Title of host publication||Proceedings of the 8th European Conference on e-Government, ECEG 2008|
|Number of pages||7|
|Publication status||Published - 2008|
|Event||8th European Conference on e-Government, ECEG 2008 - Lausanne, Switzerland|
Duration: 10 Jul 2008 → 11 Jul 2008
|Conference||8th European Conference on e-Government, ECEG 2008|
|Period||10/07/08 → 11/07/08|