Developing telehealthcare systems in complex multi-agency service settings: The OLDES project

Gregory Maniatpouos*, Rob Wilson, Mike Martin, Sarah Walsh

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Recent developments in ICT's offer increasing possibilities for transforming the delivery of care. The care of older people presents many challenges and issues at many levels and the purpose of this paper is to try to capture some of the realities of the world of older people and of the institutions and agencies who care for them. In this context, this paper presents the results of a theoretical exploration associated with the complexity of needs found in care environments and the difficulties of configuring services when delivered jointly across organizational, professional and occupational boundaries. In particular, this paper presents the deployment of a computer-based graphical demonstrator that can beused to generate visualizations of sociotechnical scenarios to provide electronic delivery of services to older people at home. The tool supports processes of shared sense making, and aims at facilitating the users' engagement with the design, development and implementation of telehealthcare system.

Original languageEnglish
Title of host publicationProceedings of the 8th European Conference on e-Government, ECEG 2008
Pages387-393
Number of pages7
ISBN (Electronic)978-1906638092
Publication statusPublished - 2008
Externally publishedYes
Event8th European Conference on e-Government, ECEG 2008 - Lausanne, Switzerland
Duration: 10 Jul 200811 Jul 2008

Conference

Conference8th European Conference on e-Government, ECEG 2008
CountrySwitzerland
CityLausanne
Period10/07/0811/07/08

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