Abstract
The number of people turning to the Internet to meet their various health needs is rising. As the prevalence of this form of e-health increases, so the issue of trust becomes ever more important. This chapter presents a brief overview of e-health and describes how and why people are using the Internet for health advice and information. In order to understand the trust processes behind this engagement, a staged model of trust is proposed. This model is explored through a series of in-depth qualitative studies and forms the basis for a set of design guidelines for developing trust practices in e-health.
Original language | English |
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Title of host publication | Trust in E-Services |
Subtitle of host publication | Technologies, Practices and Challenges |
Editors | Ronggong Song, Larry Korba, George Yee |
Place of Publication | Hershey, PA |
Publisher | IGI Global |
Pages | 235-258 |
ISBN (Electronic) | 9781599042091 |
ISBN (Print) | 9781599042077, 9781616927851 |
DOIs | |
Publication status | Published - 2007 |