Does Self-Disclosure on Social Networking Sites Enhance Well-Being? The Role of Social Anxiety, Online Disinhibition, and Psychological Stress

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Abstract

The proliferation of social networking sites (SNSs) has drawn attention to different parties in realizing their goals. Advertisers utilize SNSs to promote new products and services; politics optimize SNSs to gather support from the public, while ordinary users use SNSs as a unique platform to practice self-disclosure, develop networks, and sustain relationships. This study explores how social anxiety affects self-disclosure on SNSs and well-being. It also examines the moderating effects of two contextual factors, namely, online disinhibition and psychological stress. Two hundred and thirty-four valid responses were collected via an online survey. A positive relationship between social anxiety and self-disclosure, and self-disclosure and well-being was found. Furthermore, a positive moderation effect among social anxiety, online disinhibition, and self-disclosure was revealed. This research contributes to the development of social networking literature. It also enhances the understanding of disclosure patterns on SNSs among socially anxious individuals, thereby providing important insights for practitioners, educators, and clinicians.
Original languageEnglish
Title of host publicationInformation Technology in Organisations and Societies
Subtitle of host publicationMultidisciplinary Perspectives from AI to Technostress
EditorsZach W.Y. Lee, Tommy K.H. Chan, Christy M.K. Cheung
Place of PublicationBingley
PublisherEmerald
Chapter7
Pages175-202
Number of pages28
ISBN (Electronic)9781839098123
ISBN (Print)9781839098130
DOIs
Publication statusPublished - 11 Jun 2021

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