Dramatic sketches: A new interaction design resource for communicating contextual factors

Fuad El-Qirem, Gilbert Cockton

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

    2 Citations (Scopus)

    Abstract

    User-centred design approaches focus on understanding usage contexts and evaluating usage through primary data. Collecting primary data is more feasible for contexts that project teams can directly access. Otherwise, secondary sources may be the only practical source of contextual information (and even when it is not, secondary data can still be valuable). When designing software for localization across global markets, comprehensive collection of primary data may be infeasible, but existing secondary data could be made more accessible via an appropriate design resource. In this paper, we present Dramatic Sketches as a resource for representing cultural factors. We relate a set of Dramatic Sketches to three field research studies in Jordan and show how a few Dramatic Sketches and auxiliary Micro Sketches can compactly communicate many cultural factors.
    Original languageEnglish
    Title of host publicationCross-Cultural Design Methods, Practice and Impact
    Place of PublicationLondon
    PublisherSpringer
    Pages176-185
    Volume9180
    ISBN (Print)978-3-319-20906-7
    DOIs
    Publication statusPublished - 2015
    EventCROSS-CULTURAL DESIGN: METHODS, PRACTICE AND IMPACT, CCD 2015, PT I -
    Duration: 1 Jan 2015 → …

    Publication series

    NameLecture Notes in Computer Science
    PublisherSpringer
    ISSN (Electronic)1611-3349

    Conference

    ConferenceCROSS-CULTURAL DESIGN: METHODS, PRACTICE AND IMPACT, CCD 2015, PT I
    Period1/01/15 → …

    Keywords

    • Dramatic Sketches
    • User-Centered design
    • contextual user and usage research
    • culturally-sensitive design for Arab countries

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