TY - CHAP
T1 - Dramatic sketches: A new interaction design resource for communicating contextual factors
AU - El-Qirem, Fuad
AU - Cockton, Gilbert
N1 - 7th International Conference on Cross-Cultural Design (CCD) Held as Part of 17th International Conference on Human-Computer Interaction (HCI International), Los Angeles, USA, held on 2-7 August 2015
PY - 2015
Y1 - 2015
N2 - User-centred design approaches focus on understanding usage contexts and evaluating usage through primary data. Collecting primary data is more feasible for contexts that project teams can directly access. Otherwise, secondary sources may be the only practical source of contextual information (and even when it is not, secondary data can still be valuable). When designing software for localization across global markets, comprehensive collection of primary data may be infeasible, but existing secondary data could be made more accessible via an appropriate design resource. In this paper, we present Dramatic Sketches as a resource for representing cultural factors. We relate a set of Dramatic Sketches to three field research studies in Jordan and show how a few Dramatic Sketches and auxiliary Micro Sketches can compactly communicate many cultural factors.
AB - User-centred design approaches focus on understanding usage contexts and evaluating usage through primary data. Collecting primary data is more feasible for contexts that project teams can directly access. Otherwise, secondary sources may be the only practical source of contextual information (and even when it is not, secondary data can still be valuable). When designing software for localization across global markets, comprehensive collection of primary data may be infeasible, but existing secondary data could be made more accessible via an appropriate design resource. In this paper, we present Dramatic Sketches as a resource for representing cultural factors. We relate a set of Dramatic Sketches to three field research studies in Jordan and show how a few Dramatic Sketches and auxiliary Micro Sketches can compactly communicate many cultural factors.
KW - Dramatic Sketches
KW - User-Centered design
KW - contextual user and usage research
KW - culturally-sensitive design for Arab countries
UR - https://www.scopus.com/pages/publications/84945151665
U2 - 10.1007/978-3-319-20907-4_16
DO - 10.1007/978-3-319-20907-4_16
M3 - Chapter
SN - 978-3-319-20906-7
VL - 9180
T3 - Lecture Notes in Computer Science
SP - 176
EP - 185
BT - Cross-Cultural Design Methods, Practice and Impact
PB - Springer
CY - London
T2 - CROSS-CULTURAL DESIGN: METHODS, PRACTICE AND IMPACT, CCD 2015, PT I
Y2 - 1 January 2015
ER -