Drivers and Outcomes of Work Alienation: Reviving a Concept

Amanda Shantz*, Kerstin Alfes, Catherine Bailey, Emma Soane

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

56 Citations (Scopus)

Abstract

This article sheds new light on an understudied construct in mainstream management theory, namely, work alienation. This is an important area of study because previous research indicates that work alienation is associated with important individual and organizational outcomes. We tested four antecedents of work alienation: decision-making autonomy, task variety, task identity, and social support. Moreover, we examined two outcomes of alienation: deviance and performance, the former measured 1 year after the independent variables were measured, and the latter as rated by supervisors. We present evidence from a sample of 283 employees employed at a construction and consultancy organization in the United Kingdom. The results supported the majority of our hypotheses, indicating that alienation is a worthy concept of exploration in the management sciences.

Original languageEnglish
Pages (from-to)382-393
Number of pages12
JournalJournal of Management Inquiry
Volume24
Issue number4
Early online date2 Mar 2015
DOIs
Publication statusPublished - 27 Oct 2015
Externally publishedYes

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