Driving lessons in service design

Mark Bailey, Laura Warwick

Research output: Contribution to journalArticlepeer-review

Abstract

This article provides five lessons for successful implementation of service design within the voluntary and community sector drawn from case-study work undertaken with Age UK.
Original languageEnglish
Pages (from-to)80-81
JournalTouchpoint
Volume2
Issue number3
Publication statusPublished - Jan 2011

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