e-Communication Skills: A guide for primary care

Louise Simpson, Paul Robinson, Mark Fletcher, Rob Wilson

Research output: Book/ReportBookpeer-review


This is a practical, easy-to-use, patient-centred approach to e-communication that can be read from cover to cover, or dipped into as a quick reference guide. It covers potential issues both internally (patients and practice) and externally (the primary care trust and the wider community) and considers both clinical and non-clinical settings and is also a very useful teaching resource. e-Communication Skills adopts the approach that communication is the responsibility of everyone in the primary care team, and helps everyone to play their part. This is an important book for healthcare professionals in primary care, including administrators and communications managers. It is also vital for healthcare e-organisations such as web based information services and networks, and policy makers and shapers.

Original languageEnglish
PublisherCRC Press
Number of pages127
ISBN (Electronic)9781138030343
ISBN (Print)9781315378404
Publication statusPublished - 1 Jan 2016
Externally publishedYes

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