Embedding Design in a Mental Health Network

Research output: Contribution to conferencePaper

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Original languageEnglish
Pages580-585
Number of pages6
Publication statusPublished - 1 Jun 2016
EventService Design Geographies Conference 2016 - Aalborg University Copenhagen, Copenhagen, Denmark
Duration: 24 May 201626 May 2016
http://www.ep.liu.se/ecp/125/ecp16125.pdf

Conference

ConferenceService Design Geographies Conference 2016
Abbreviated titleServDes.2016
CountryDenmark
CityCopenhagen
Period24/05/1626/05/16
Internet address
Publication type

Research output: Contribution to conferencePaper

Abstract

Service Design in Mind (SDiM) is a programme run by Mind, the national mental health charity. The programme aims to embed service design techniques and methods into a network of local voluntary organisations that deliver mental health services. This case study describes how the programme, based on the idea that everybody designs and everyone can be a designer, aimed to create a diffused design culture (Manzini, 2015) across the charity and its network. By capitalising on existing internal design expertise and sensibility, Mind developed a bespoke design approach and a set of resources, as well as skills and capabilities to improve and transform mental health services.