Emotional Crowdsourcing Tool Design for Product Development: A Case Study Using Local Crowds

Sheng-feng Qin, Yuxuan Zhou

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

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Abstract

Crowdsourcing is a useful tool for new product development and business innovation. To maximize its utility, regarding a crowdsourcing tool as an everyday thing used by crowds, in this paper, we integrate emotion and emotional design into a human-centred design process with local crowds and showcase an emotional crowdsourcing platform (tool) design for product development. In order to transform emotional design principles into the emotional crowdsourcing tool design, making it useful, usable and pleasurable, we first prototype a suitable emotion/emotional design process, and then identify a set of emotions and corresponding design features applicable for a crowdsourcing platform design and gain better understanding of common key concerns affecting the users’ satisfaction of a platform. Finally, we identify a set of operational toolkits with emotional design features.
Original languageEnglish
Title of host publicationAdvances in Affective and Pleasurable Design
Subtitle of host publicationProceedings of the AHFE 2018 International Conference on Affective and Pleasurable Design
EditorsShuichi Fukuda
Place of PublicationSpringer, Cham
PublisherSpringer
Pages21-32
Number of pages12
Volume774
ISBN (Electronic)978-3-319-94944-4
ISBN (Print)978-3-319-94943-7
DOIs
Publication statusPublished - 27 Jun 2018
Event9th International Conference on Applied Human Factors and Ergonomics: Advances in Affective and Pleasurable Design - Loews Sapphire Falls Resort, Orlando, Florida, United States
Duration: 21 Jul 201825 Jul 2018
http://www.ahfe2018.org/files/AHFE2018_CFP.pdf

Publication series

NameAHFE: International Conference on Applied Human Factors and Ergonomics
PublisherSpringer
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365

Conference

Conference9th International Conference on Applied Human Factors and Ergonomics
Abbreviated titleAHFE 2018
CountryUnited States
CityOrlando, Florida
Period21/07/1825/07/18
Internet address

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